Company Description

Bosch Powertrain Systems Co., Ltd. (RBCD), the joint venture of Robert Bosch GmbH and Weifu High Technology Group Co., Ltd., is a high tech enterprise specializing in the development, production and sales of common rail systems, exhaust gas after treatment systems, fuel cell stacks and key components. The company, based on its local R&D and project management competence, with innovative technologies, can support customers to continuously improve internal combustion engines efficiency, to reduce emission, and to accelerate the market launch of new energy products. The garget of the company is to provide the Chinese market and customers with diversified advanced powertrain products.

Job Description

Job Summary

Field technical support for RB products application（present core business ） including FIE, DeNOx, 48V BRS,

Technical support customer to fast handle claims (0-km, field )Field improvement activities to reduce warranty costTechnical training to OEM to improve customer diagnose and maintenance capabilityLaunch customer line walk

Roles and Responsibilities

Technical support customer to fast handle claims in field

Onsite/remote support customer with smart diagnose conceptHandle claims with problem solving, 8D stepLessons learned/competence transfer internally and FTA maintenance.

Field improvement activities to reduce warranty cost

Field monitoring to collect market information via Market survey and big data analysisJoint field activities to reduce NTF and unnecessary parts exchanges in the field

Technical training to OEM to improve customer diagnose and maintenance capability

Support customer to set up OEM training teamTraining customer trainer to improve customer service competence

Launch customer line walk

Early detection, prevention and elimination of weaknesses of the ramp-up of Bosch products in the customer plantSupport customer to set up assembly tec. competence & process.Minimization of customer and end-user complaints  (0-km, field )

 

Qualifications

Qualifications Requirement

Educational Background

- Bachelor or above, major in engine and vehicle

Language: 

- Basic English speaking

 

Job Relevant Knowledge and Experience

-   Engine and vehicle knowledge

-    FIE, DNOx application

-    EDC function