What makes DHL great?Our People! We know each employee’s individual contributions make us the #1 Delivery and Logistics Company in the world.

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Distinguished as No. 1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine

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DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.

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Start YOUR career with DHL today…

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We are currently hiring a Lead Customs Entry Writer. This position will be responsible for obtaining required clearance documents and information from DHL Customers. The selected candidate will network between Origin, Destination, Brokers and DHL parties including Customer Service, Clearance Production, and Compliance. The candidate will be dealing directly with companies and individuals via phone, email, fax, and internal networks to gain required information and enter data/information into DHL systems for entry processing and tracking purposes.

Key Responsibilities:

\n\nParticipates in processing inbound freight for clearance through US Customs\nEffectively processes shipments to gain clearance information while staying compliant with all government agency rules and regulations\nResponsible for contacting DHL customers who are experiencing clearance delays with their shipments\nProvides information to, and communicates with, DHL Origin and destination stations on the status of the shipments being delayed\nExamines invoices, bills of lading and shipping documents to ensure compliance with federal regulations\nCommunicates the shipment status and any special handling and delivery processes to all involved parties\nEnsures that all customers requested instructions are followed for the entry of their shipments\nCreates new Customer Master Files and updates existing files as warranted.
Handle US Custom documents\n

Skills & Qualifications:

\n\nHS diploma or equivalent required\nSenior level service, production, or support role having greater responsibility to perform all of the standard work within the function\nSpecialized skill training/certification may be required such as Microsoft Office (Outlook, Word, Excel), data entry, customer service, and import knowledge\n1 year experience in customer service or imports\nFluency in a foreign language is a plus\nCustomer Service Skills, Preferred
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Employee Benefits & Incentives

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DHL benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry They include:

\n\nCompetitive Pay\nBonus/Incentive Programs\nRetirement Savings – 401K with company match\nmyShares - Voluntary plan to buy discounted company shares\nMedical, Dental, Vision, well-being programs\nTuition Reimbursement\nGenerous Paid Time Off – Starting at 4 Weeks (PT/FT)\nPaid Leave\nEmployee Discount Program\nEmployee Assistance & Work Life Program\nOutstanding training opportunities\n\n

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DHL is committed to working with and providing reasonable accommodations to persons with disabilities. The job application process includes this application and possibly one or more interviews. If you believe that you might need a reasonable accommodation for any part of the application process, please send an e-mail to ada@dhl.com, and include your contact information and the requested accommodation. Only messages related to requests for these types of reasonable accommodations will be returned.

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We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic, The EEO is the Law and supplement are available here: Know Your Rights: Workplace Discrimination is Illegal (dol.gov)

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