Job code:          TBC

Job level:          IC3, IC4

 

Education:        BA/BS in facility management, business, finance, architecture, interior design

Experience:       7-10 years Facilities management experience preferably in a large corporation managing large suppliers, landlords, internal customers and partners.  
Professional certification (IFMA or comparable)

 

Responsibilities:

 

Managerial

Oversee and audit the contract delivery of facilities services provided by an external supplier(s) in a specific geographic area.  Act as the RE&F interface for internal customers and Oracle suppliers Help establish, communicate, and track progress of team goals/objectives.

 

Finance

Contribute to the preparation of annual expense and capital budgets Review and understand monthly rent and opex for your location Seek to minimize real estate expenses and identify cost effective alternatives. Raise supplier Purchase Orders and submit invoices where required.

 

Facility Management

Fully knowledgeable on the global IFM Contract and associated schedules Coordinate various internal and external workstreams to deliver effective services. Seek to minimize space requirements by implementing FLEX office solutions Work with our EHS team to maintain required list of BCP (Business Continuity Planning) and file bi-annually all documents to Crisis and Zone commanders

 

Reporting

Monitor services provided and contribute to the Supplier Quarterly KPI/SLA scorecards for your regions. Receive and record all customers complaints and follow through for resolution

 

 Project Management

Work alongside Project Managers; attend project meetings and assist with effective project delivery for projects in your region.  Present and negotiate with local authorities and councils for space plan approvals.

 

 

Safety & Security

Interface with corporate security on local security systems.  Use appropriate picture and badges as required for site.

 

Problem solving

Prioritize conflicting responsibilities and schedules. Report and escalate problems as required.

 

Qualifications:

Experience in dealing with external vendors, managing contracts. Good interpersonal and conflict resolution skills Excellent problem solving skills  Ability to read and understand financial statements Understanding of office procedures and property management responsibilities Analytical skills to include ability to create spreadsheets and provide an analysis Ability to read floor plans, such as partition plans Prior experience managing office moves or relocation projects Willingness to be available for after hours if required Excellent time management skills, including the ability to respond to voicemail/email within 24 hours of receipt Development of work processes and elimination of unnecessary or redundant steps Able to interact with all levels within the company, regular interaction with external customers and vendors Understand local safety laws for employee access of disabled persons

Career Level - IC3