Job Classification Job Family Administration, Operations and FacilitiesCareer Stream SecretarialLeadership Pipeline Manage Self: TechnicalFAIS Affected Job Purpose To perform a supporting role to the Executive by executing; organising and co-ordinating all personal assistant functions to optimise time management; thereby ensuring the Executives efficiency and effectiveness.Job Responsibilities Reconcile expenses on return of executives by completing the relevant spreadsheets. Arrange detailed travel plans and itineraries by compiling documents for travel related meetings. Co-ordinate preparation for external events in terms of organising time, venue, information required, travelling time, speeches, RSVPs, etc. Ensure cost effective office management by managing resources and minimising waste. Build collaborative relationships with internal and external stakeholders through effective and open communication and building rapport. Build trust by maintaining integrity and open communication. Keep abreast of relevant developments/events in stakeholders personal lives by acknowledging and responding appropriately (e.g. sending flowers) Manage the Executive's diary effectively to optimise his/her time by taking due cognisance of business priorities when planning and organising events and meetings. Book flight, car & hotel reservations, both local and international, by communicating with the travel agents, ordering forex and organising visas. Coordinate and manage meetings by ensuring meeting requests are correct, up to date, time is optimised and organise all catering arrangements. Manage records by capturing, screening and storing correspondence, data and responses. Perform general administrative functions and manage office administration as required. Develop documentation for the executive by ensuring that the document conforms to Nedbank standards. Maintain discretion and confidentiality at all times by adhering to the Nedbank values. Minimise risk to the bank by adhering to policies and procedures. Ensure all calls are answered timeously in a professional & friendly manner and are appropriately routed and screened. Project the correct image to internal and external stakeholders by maintaining a professional image at all times. Manage ad hoc queries/correspondence effectively  by ensuring that they are prioritised, escalated appropriately and resolved promptly by following up and closing off. Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions. Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders. Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers. Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames. Ensure information is provided correctly to stakeholders by maintaining knowledge  & sharing knowledge with the team. Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives. Participate and support corporate social responsibility initiatives for the achievement of key business strategies. Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems. Job Responsibilities Continue People Specification Essential Qualifications - NQF Level Matric / Grade 12 / National Senior Certificate Diploma Preferred Qualification

Business related Diploma (focus on arranging ad hoc events/EQ/SQ)

Essential Certifications Preferred Certifications Minimum Experience Level 5 years experience as senior personal assistantTechnical / Professional Knowledge Administrative procedures and systems Banking procedures Business principles Business terms and definitions Data analysis Governance, Risk and Controls Relevant regulatory knowledge Relevant software and systems knowledge Business writing skills minutes taking Behavioural Competencies Communication Energy Initiating Action Stress Tolerance Work Standards Planning and Organizing

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Please contact the Nedbank Recruiting Team at +27 860 555 566