Join our Team

About this opportunity
Second Level Operations Senior Engineer will be responsible for the coordination, management, execution and reactive maintenance activities that require a higher level of support than offered by the 2nd level Operations.

What you will do

To develop the team for delivery of services as per agreed SLA/WLA with customer.TT/ CR Performance Management & Reporting.To ensure vital support is provided to Network Rollout, D&P and FM including Prioritization of tasks as per business needs.To ensure all the activities are conducted are driven as per MSTOP guidelines.To ensure all the MIRs are released as per MSTOP guidelines.Monitoring and review of TT, CR and AT on daily basis.Interface management with Circle, Regional and Central teams of OSD, MSIP and GNOC.

You will bring

Voice Call & Signaling RoutingNetwork ArchitectureSignaling ProtocolsPerformance & Characteristics of IN Network Nodes

Key Qualification:

Bachelor level, in engineering (IT, Telecom) or2 years’ experience in Operations, Customer handling and technical support.ITIL, Oracle, CCNA, Red Hat Certified professionals will be given more preference

Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and creativity to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.

​What happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.

We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city: India (IN) || Noida