This posting is to cover a position in operations, as technical analyst:

- The position requires working on shifts 365x7x24 and as well to work physically at Oracle office in Madrid (Spain) into a labor framework that involves to follow a hybrid remote way (some days at the office other ones remotely) but it can require fully shifts support at the office if there would be business reasons justifying it.

- It's mandatory to speak both a fluent Spanish and English, but other languages will be assessed as well, due to potential business needs can arise.

- This position is oriented for people who want to develop his/her professional career at Oracle.

- It will be necessary to have knowledge enough (the most the better) about the following aspects: 

    - ITIL concepts in terms of incident management and change management processes.

    - Knowledge of concepts around events handling. Alerts are received in monitoring consoles (monitoring).

    - Have agility enough at operational level, to work with several technologies: 

    - OS (Unix/Linux): How to check/perform actions on processes, memory, CPU, scripts execution, health-checks, start/stop components among others.

    - Oracle DB: Operational knowledge (gather diagnostic data, start/stop, checks)

    - FMW/APPs: WebLogic and Oracle enterprise manager mainly but also a knowledge other Oracle apps knowledge is something valuable

Optional (but so valuable for candidates):

Own Oracle Certifications for some of the technologies mentioned above. Past labor experience working in environments and customers using Oracle products.
 

Career Level - IC2