Job Description:

Job Purpose/Overview

EMQA Scientist role is part of ASIA EMQA team. This team is ASIA Centralized Team responsible for Leading the ASIA region by Defining and Deploying Mars External Manufacturing Quality Management (EMQM) and other Mars Standards.

Partnering with Mars Internal Regional, Globally and External Stakeholder do co-develop, and activate the Innovation and NPD products throughout the Good Qualification Practices.

The role is responsible for conducting EM Risk Assessment (EMPRA) and manage risk mitigation actions completion until overall of risk to pets are low.

Accountable to the speed to market qualification process deliver as project launch time.

Conducts data analysis for measuring process capability, Q&FS investigation, and effective RA &CAPA. Analyze and review EM performance Metrics for continuous improvement and ensuring ongoing EM quality management by supplier audit.

This position is responsible for supplier and internal client relationship management. Ensure the goods and service are consistency achieve food safety, quality, legality, intellectual property protection.

Context and Scope

Access and evaluate supplier quality management performance to the Commercial for developing sourcing strategies.

Implement EMQA

Decide CVS Process achievement.

Decide Supplier status from the audit performance achievement.

Recommend goods status of exception product (accept or reject)

Recommend solution or decision on quality standards when have supply quality incidents and co-man product quality issue.

Key Responsibilities

Lead technical Risk Assessment of Material - Pack – Product – Process through EMPRA

Accountable – EM Capability assessment and risk mitigation action completion, esp. HACCP and Thermal process compliance.

Responsible to ensure the qualification process are well performed thru CVS process and comply to agree process.

Responsible to the quality management Handover from development stage (HO1)

Responsible in coordination of product or process development activity such as recipe development, sample preparation, pilot scale trial, commission and the first production run, to ensure all potential risk have been considered and minimized, confirm process capability achieve product requirement.

Ensuring that Business IP has been protected as well as manage supplier relationship when have any communication or trial.

Develop and review Process Capability and set up process specification and Confirm the KQA performance versus specification.

Set up product/process positive release monitoring and verification schedule.

Ensure all goods deliver to market in the good condition. Not damage from under specification of packaging

Responsible to the quality management Handover from Mars Quality management to CoMan (HO2)

Responsible to the speed to market during managing project.

Develop yearly verification program responsible product and EM from risk assessment review.

Accountable – EM technical contracts achievements – TS1, TS2, TS3 are documented, aligned and signed off with the stakeholder (Mars Internal Customers Mars-EM)

Ensure Technical documents are documented and controlled (Nexus)

Periodically evaluate the EM Key Performance Index

Investigate through root cause analysis for complaints handling, exception management or any assignments.

Accountable to effective change management control at EM when any significant change of product, process, or packaging changes. EMPRA or Technical must be updated.

Monitor the product compliance to Mars requirements and Market regulations.

Responsible to EM Audit and CAPA completion and their effectiveness.

Conduct Proactive quality management review with key Markets and benchmarking for improvement.

Responsible for the alignment of product and process specification with both responsible market and supplier. Conduct process audit or review the compliance time to time.

Drive the continuous Improvement and Development by KPI monitoring and priority.

Schedule and lead quality review meeting at EM 

Ensure effective of customer complaint handling and nonconformity management.

Leveraging external capability thru the Value Leadership program

Team player of team engagement

Perform other tasks as assigned.

Job Specifications/ Qualifications:

Minimum bachelor’s degree in general science, Food Science, Food Safety, Microbiological, Chemical or Food Engineering.Ideally audit qualification (ISO22000 lead auditor certified is desirable). Practical Knowledge of project management, problem solving and lean tools such as PDCA, Root cause analysis, Six Sigma, Product testing methodologies, risk assessments and statistical data analysis/ process control. Proven track record in deploying and managing Quality Assurance & Hygiene programs such as HACCP/ISO 22000.Computer literate with good working knowledge of software applications. Prior management of teams in a quality related capacity will be an advantage.Experience in cannery process, packaging expertise.Experience in Product development or Quality assurance and Auditing skillExperience in operation area.Experience in Supplier audit of Supplier relationship management.More than 3 years’ experience in an FMCG environment.Fluency English communication for listening, writing, and speaking.Effective Influencing, interpersonal skill, and communication. Able to manage diversity environment.Must have a technical knowledge such as raw material, processing, basic chemistry & microbiology.Experience in Diversity Environment of Project management. Able to drive and travel both domestic and international business trip.

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.