**Essential Duties and Responsibilities:** + Advises employees and management on the interpretation of personnel policies, programs and procedures of the company’s Employee Resource Guide. + Counsel managers and employees consistent with company policies/practices, legal considerations, etc. and facilitate resolution of employee relations issues. + Lead employee relations investigations on employee issues. + Review and assists managers with the content of annual performance evaluations. + Monitor documents used to evaluate, correct and enhance job performance and other workplace behaviors, assuring overall fairness and consistency, and meeting business requirements. + Provide coaching and consulting to managers in order to enhance their people and performance management skills. + Support and facilitate organizational change by seeking and developing ways for the teams to be most effective. + Assist with training and regulatory audits as needed. + Experience preferably in handling high volume Employee Relations workload + PHR, SPHR or SHRM-CP certification preferred **Knowledge and Skill Requirements/Specialized Courses and/or Training:** + Honesty, integrity, and strong knowledge of HR principles and employee relation skills. + Bachelor Degree required + Excellent listening skills, including the ability to identify and isolate customers concerns or objections + Strong business technical writing skills and excellent communication/people skills + Ability to investigate and bring closure to complex HR issues + Excellent interpersonal and relationship management skills + Highly skilled in creating credible business partnerships within the organization with managers and employees + Track record of successfully managing high volume HR processes. + Coaching and counseling on all levels of the organization + Must have an analytical mind that provides creative solutions to day-to-day problems, and an ability to relate to employees at all levels of the organization + Ability to multi-task within a deadline-oriented environment + Ability to embrace change, and suggest creative innovative solutions as it relates to the business needs **Machine, Tools and/or Equipment Skills:** + High level of proficiency in Microsoft Word, Excel, PowerPoint and Outlook. + Experience with Workday and Service now preferred IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe The potential base pay range for this role, when annualized, is $83,900.00 - $139,900.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide. To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us. EEO Minorities/Females/Protected Veterans/Disabled