New York New York United States, USA
1 day ago
EDO Business Unit Manager - SVP

About Citi

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.

Citi’s Mission and Value Proposition explain what we do and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients’ and the public’s trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.

Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all.

The Business Unit Manager is a senior management-level position in the Enterprise Data Office (EDO) Business Execution (BE) Team responsible for accomplishing results through the management of a professional team or department. The team drives the overall administrative activities of the business. These tasks may include managing external audits, business continuity activities or addressing regulatory issues. The Business Unit Manager coordinates and manages activities such as the tracking of business financials, employee headcount and other administrative needs and ad hoc projects as necessary.

Responsibilities:

Maintain the operating rhythm with the leadership team focusing on key priorities, routines and deliverables

Partner with Data Lead and Senior Leadership team and Business Execution peer teams to deliver on the teams objectives

Drive administrative, operational, reporting and quality improvements through partnership with internal teams

Manage financial control by applying a comprehensive understanding of the department Profit & Loss (P&L), including appropriate accruals, client allocations, the impact of capitalization, recovery and fixed price contracts in order to improve operational efficiency and productivity

Responsible for all cross product technology, regulatory and administrative duties in conjunction with the team, including financial, staffing, quality, risk and regulatory matters

Execute vendor management activities, including ensuring legal requirements are met and coordinating contract negotiation and processing

Provide oversight of the Business Critical Milestone Reporting process and other reporting processes to ensure quality, efficiency and accuracy

Ensure headcount is accurate, real estate is inventoried and planned, and onboarding and termination of resources are managed

Work with Technology leadership to support the Business People strategy as well as the Communication strategy for the department

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Develop financial projections based on risks and opportunities

Ensure compliance with financial guidelines, company policies and relevant legal regulations.

Detail oriented and strategic thinker that can prioritize and multi-task between the several budget priorities

Business Management

Support the Data Lead organization in the delivery of commitments and drive implementation of strategy

Understand financials and drivers

Assist Business Unit Head in responding to changes in the environment

Manage budgetary requirements and relevant processes

Governance, Risk & Controls

Assist in internal audit reviews, providing materials and address concerns arising from these reviews

Ensure the business is run in compliance with all internal and regulatory standards

Human Capital Management

Ensure the people strategy and organizational capabilities are aligned to business strategy

Support the Sales heads managing the headcount and hiring processes  

Support the leadership team in overseeing VOE (Voice of Employee) work streams in partnership with Communications and HR teams

Experience, Skills and Capabilities:

Leadership skills to support a large, complex global organization

Understanding of the Risk and Controls environment

Excellent interpersonal and communication skills

Credibility to lead, manage, motivate and influence others across geographies and functions 

Superior problem-solving skills; pragmatic approach to ensure limited resources are directed appropriately

Excellent written and verbal communication skills

Have a strong attention to detail and organizational skills

Qualifications:

10+ years of experience in financial services

Experience working in global and complex settings with multiple stakeholders

Knowledge of the financial services industry and technology, including Profit & Loss (P&L), accruals, client allocations, capitalization, recovery and fixed price contracts

Proven ability to work in a team of diverse skill sets and cultures

Proven ability to work in high-pressure, time-sensitive environments

Consistently demonstrate clear and concise written and verbal communication

The role requires strong analytical, interpersonal and leadership skills that rely on influence and building effective partnerships to execute on our delivery plans and controls in a systematic, measurable, and effective way.

A successful candidate will have the following attributes:

The ability to navigate a cross functional organization

Strong understanding of financial concepts

Problem solving attitude

A Risk and Control mindset

Project management capabilities

Sense of urgency, passion for results and personal accountability for achievement

Education:

Bachelor's degree/University degree or equivalent experience

Master's degree preferred.

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Job Family Group:

Business Strategy, Management & Administration

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Job Family:

Business Execution & Administration

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Time Type:

Full time

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Primary Location:

New York New York United States

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Primary Location Full Time Salary Range:

$176,720.00 - $265,080.00


In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

May 23, 2025

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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