This role will support a cross-functional team across multiple discipline areas.
The candidate will be comfortable with technology and able to navigate systems. Within the team, they will create new projects and resolve discipline issues, if any.
The candidate will demonstrate an ability to diagnose issues and take proactive steps to correct them.
Key Qualities
Communication
Candidate should be able to communicate in a clear, professional, and effective manner with team members, both internal and external. Candidate will interact with external team members such as title reviewers, survey participants, and discipline authors and subject matter experts. Candidate will be responsible for providing regular updates on their work to the team in live meetings and tracking documents.Organization
Candidate should be able to track their completed tasks, as well as those in progress, to ensure resolutions in a timely manner.Collaboration
This role will introduce the candidate to different workflows with varying degrees of priority. In conjunction with their team, the candidate will be expected to learn to establish their schedules based on title priorities.Professional Development
As we explore new business models, internal systems, generative AI, and ways of working, an ideal candidate should show a willingness to learn new processes and an ability to adapt to new work styles.Professional Responsibilities
Product Quality Control
Create and monitor product setup to reflect accurate representation of our products in systems. Ensure product data integrity and build an understanding of interrelationships across systems to anticipate data issues before they occur.Author/Contributor Support
Examines, researches, and resolves editorial issues; addresses escalated issues; responds to team members concerns; oversees editorial workload, productivity, and quality; and identifies work process improvement. Create purchase orders for contracted work; check status of payments with Accounts Payable group; and ensure accurate royalty information is reflected in our systems. Point person to ensure authors receive pre-revision materials and that contractual titles are received.Title Review Process
Create and send title surveys to reviewers. Assist with data collection and summarizing results. Pay honorariums to survey participants. Be proactive in securing new reviewers and updating the reviewer database.Sales and Marketing
Follow-up on conference feedback. Respond to sales reps' and customers' questions. Provide timely responses to the sales team.Education/Experience:
Bachelor’s degree in English, Business, Journalism, Marketing, or Communications required OR equivalent combination of education and experience required. Experience and proficiency with standard Microsoft Office Applications (i.e., Word, Excel). Experience and familiarity with Microsoft PowerPoint and Adobe Acrobat Professional, Generative AI, and app-based project management systems (i.e., Smartsheet).Knowledge and Abilities:
Strong attention to detail. Strong Computer skills. Good verbal and written communication skills. Exceptional writing and editing skills required. Demonstrated ability to meet tight deadlines. Flexibility to adjust to changing priorities. Effective relationship-building skills. Time management, planning, and multi-tasking skills. Ability to work independently. Ability to conceptualize and think creatively. Ability to learn quickly. Demonstrate proactive problem-solving capabilities.Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Maryland, New York State, New York City, Washington State, and Washington DC laws, the pay range for this position is as follows:
The full-time salary range is between $45,000 annually.
This position is eligible to participate in the sales incentive plan, and information on benefits offered is here.