Lets Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

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This role is individually accountable for signing up policies and assisting a variety of clients through telephonic and social media channels, in accordance with business, process and compliance rules.

Duties and Responsibilities

Conduct social media and telephonic sales with customers.Meet daily production standards and uphold service quality benchmarks.Adhere strictly to business, process, and compliance guidelines.Foster and maintain relationships with internal departments, and intermediaries.Manage and nurture customer relationships via social media and telephone communications.Conduct quality checks on own work and maintain service excellence standards.Collaborate effectively with team members to achieve organizational objectives.Inform clients of requirements, procedures, and provide assistance with inquiries or feedback.

Skills

Action Planning, Client Management, Computer Literacy, Database Administration, Desktop Publishing (DTP), Executing Plans, Management Reporting, Network Administration, Numerical Aptitude, Office Systems, Oral Communications, Policies & Procedures, Report Review, Resource Scheduling

Competencies

CollaboratesCommunicates EffectivelyDemonstrates Self-AwarenessDrives ResultsEnsures AccountabilityManages ComplexityOptimizes Work ProcessesOrganizational Savvy

Education

Bachelors Degree (B)

Closing Date

05 May 2025 , 23:59

The Old Mutual Story!