**Description:** **About Hyatt** At Hyatt we care for people so they can be their best. As we continue to grow, we don’t lose sight of what’s most important—people. Hyatt is a company that was built by family. It’s a workplace where co-workers become friends. Every day we _care_ for our guests. Care is at the heart of our business, and it’s this distinct guest experience that makes Hyatt one of the world’s best hospitality brands. **About Hyatt Hotel Canberra - A Park Hyatt Hotel** Hyatt Hotel Canberra is Canberra's first hotel located in the heart of the capital. Our Heritage listed hotel interweaves the hidden mystique of the 1920s with modern Art Deco designs. With 252 rooms and suites, our hotel offers an escape within a heritage-inspired setting. The traditional furniture styles as well as garden and park views are all enhanced with sleek technology. This is your chance to work at a luxurious heritage property like no other. **The benefits you will enjoy as a valued member of our Hyatt Family:** + Access to employee benefits such as complimentary shift meals, discounts for the Clubhouse and all Food and Beverage outlets + Training and development opportunities with over 2000 online learning modules to support your career development + Laundered uniforms + Above Award wage rates + Access to an employee assistance program + Being part of a diverse and inclusive team, passionate about their work + Complimentary and discount accommodation at Hyatt properties worldwide + Opportunity to grow and develop your career within an international hotel group **About the Role** We are looking for an enthusiastic, passionate and charismatic person to join our Guest Services team that priorities diversity and inclusion in a professional and fun working environment. This role is on a Part time basis for 4 - 5 shifts per week. The Doorman are responsible for providing exceptional customer service to guests, attending and opening doors, assisting with luggage, and ensuring a seamless and welcoming experience upon arrival and departure in addition to operational and general duties to support the overall functioning of the hotel. **Some of the responsibilities include:** + Open doors for guests, assist with luggage, and provide any necessary assistance to ensure their comfort. + Greet and welcome guests warmly upon arrival, providing a friendly and professional first impression. + Be fully conversant with all aspects of the hotels services, city/area and its attractions. + Provide guests with directions or assistance to various areas within the hotel. + Ensure guest satisfaction by promptly addressing any requests or concerns, ensuring a high standard of service. + Maintain awareness of hotel events, promotions, and amenities to relay relevant information to guests. + Assist with valet parking; ensuring vehicles are handled efficiently and securely while providing a seamless service for guests. **Qualifications:** **A successful candidate will have:** + Outstanding guest services skills, sophisticated verbal & written communication skills + Strong interpersonal and problem-solving abilities + Ability to work well under pressure in a fast-paced environment + Knowledge of local area and attractions + A valid driver's license and at least two-years driving experience. + Must be able to work a flexible schedule, including weekends and holidays + Ability to stand for long periods of time. + Similar role experience highly regarded A career with Hyatt opens a world of opportunities. We have continually been named one of the World’s Best Multinational Workplaces. **Primary Location:** AU-CT-Canberra **Organization:** Hyatt Hotel Canberra **Job Level:** Part-time **Job:** Guest Services **Req ID:** CAN002807 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.