About us

Solenis is a leading global producer of specialty chemicals, delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, our innovative portfolio includes advanced water treatment chemistries, process aids, functional additives, and state-of-the-art monitoring and control systems. These technologies enable our customers to optimize operations, enhance product quality, protect critical assets, and achieve their sustainability goals.

Headquartered in Wilmington, Delaware, Solenis operates 69 manufacturing facilities worldwide and employs over 16,100 professionals across 130 countries. Recognized as a 2024 US Best Managed Company for the third consecutive year, Solenis is committed to fostering a culture of safety, diversity, and professional growth.

For more information about Solenis, please visit www.solenis.com.

Job Summary:

We are seeking a detail-oriented and proactive District Operations Coordinator to support our commercial and sales teams with a wide range of administrative and operational functions. This role involves managing quotations, procurement documents, invoicing, reporting, and coordination tasks that are essential to smooth business operations.

In addition to routine administrative duties, the District Operations Coordinator will play a critical role in managing and resolving supply chain challenges. This includes active coordination between the sales team, supply chain, and logistics providers to ensure timely order placements and transportation arrangements. The ideal candidate will be someone who is not only highly organized and deadline-driven, but also assertive and resourceful—able to pick up the phone, follow up persistently, verify deadlines, and chase the necessary parties when delays occur.

This position is perfect for someone who thrives in a fast-paced environment, takes ownership of tasks, and ensures no detail slips through the cracks.

Key Responsibilities:

Cross-functional Responsibility.

Proactively manage and resolve coordination issues between sales, supply chain, and logistics teams to ensure seamless order placements and transportation arrangements.

Monitor and verify internal and external deadlines; follow up diligently with responsible parties when delays occur.

Be the communication hub—ensure all stakeholders are informed and aligned across tasks and timelines.

Daily/Weekly Tasks

Raise Purchase Requests (PR) and Purchase Orders (PO) in coordination with internal teams.

Follow up on outstanding customer invoices to ensure timely collection.

Manage customer cheque handling and coordinate courier dispatch to the bank.

Monthly Tasks

Prepare and distribute commercial reports.

Process permit-to-work documentation, including requests, uploads, and courier dispatch.

Manage work order processing through internal platforms (acceptance and completion).

Handle monthly contract renewals and follow-ups.

Prepare service completion reports for key accounts.

Coordinate invoicing and summary reports for designated clients.

Maintain internal system updates related to recurring service activities.

Quarterly/Yearly Tasks

Apply for site access passes and security clearances as required.

Order and manage yearly office supplies such as calendars, notebooks, and organizers.

Ad-Hoc Responsibilities

Arrange courier shipments for internal and external stakeholders.

Create and manage customer accounts and documentation in customer portals and internal systems (including SFDC/CRM).

Request and organize delivery note acknowledgments.

Support commercial team with inquiries related to systems, contracts, pricing, and reporting.

Update price quotations as needed.

Handle internal documentation processes through enterprise systems.

Assist with opportunity and customer support functions in Salesforce.

Diploma or Degree in Business Administration, Operations, or related field.

Demonstrates the ability to choose the most effective mode of communication (e.g., phone call or email) to ensure efficient and timely resolution of tasks.

2+ years of experience in administrative or commercial operations roles.

Familiarity with procurement, invoicing, and CRM tools (especially Salesforce).

Strong organizational skills with the ability to manage multiple tasks efficiently.

Excellent communication skills and customer service mindset.

Proficient in Microsoft Office (Excel, Word, Outlook).

Able to work independently and collaborate with cross-functional teams.

Use of AI tools and Python platform will be an advantage.

Why Join Us:

Dynamic and supportive team environment.

Opportunity to contribute to meaningful commercial projects.

Exposure to a diverse client and vendor base.

Growth and learning opportunities in a multinational setting.

At Solenis, we understand that not every candidate will meet every qualification listed. If you believe your skills and experience can bring value to the role, we encourage you to apply.

We recognize our people as our greatest asset and offer competitive compensation, comprehensive benefits, and ample opportunities for professional growth and development. If you’re looking to be part of a world-class organization and contribute to meaningful work, we look forward to hearing from you.

Solenis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability status.