The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Background/Context:  

The IRC has operated in Syria since 2012, providing protection, health, economic recovery, and early childhood development programs in Idleb, Aleppo, Ar-Raqqa, Hassakeh, and Deir ez-Zor, with new programs expanding into Hama, rural Damascus, and Homs. With a team of over 700 members, the IRC has established trust and strong community relationships, ensuring access and effective service delivery. It plays a significant role in Syria’s NGO, donor, and coordination forums, holding key positions and adapting to the evolving context.

With the new realities under the new government, as of December 2024, the IRC has deployed a team to Damascus to set up operations and engage in coordination structures for newly accessible areas across Syria—including parts of NES, NWS, and other previously unreachable locations in South and Central Syria, adjusting operations to maximize coverage and efficiency.

Healthcare

Since 2012, the IRC has provided comprehensive primary and secondary healthcare through hospitals, clinics, and mobile medical units (MMUs). Ensuring access to vital services like sexual and reproductive health, clinical psychosocial support, and other specialized care. Working alongside our partners, we’ve helped secure a steady supply of medicines and medical equipment into the country, trained healthcare providers, and deployed health personnel to maintain services in even the most challenging conditions.

Job overview:

The Dispenser who is working in Kesra MMU will be primarily responsible for recording and dispensing medicines to patients and keeping track record of medicines for the health team. This position reports to Senior Health Services Officer – Ar-Raqqa.

Responsibilities:

Dispense medicine to all patients according to the doctor’s prescription and advise the patients regarding the use of prescribed medicine properly and make necessary mark/indication on to the envelope/bottle or strip correctly.Check the medicine for expiry date; those medicines with short expiry date will be used first before it expires.  Keep the store clean and store the medicine to be checked easily and issued properly and keep bin cards up to date.Prepare the drug request form which must be verified by the doctor. Physically check all the items for the accuracy of the quantity and make sure they are not expired. During preparation of the indent, the available balance should be checked to avoid unnecessary extra supply and do not miss some important items.  The physical verification notes should be recorded as instructed.Delivered drugs will be recorded on daily base in the mobile team daily expenses register and must be verified by the doctors.Submit consumption report to Pharmacist on daily basis about the daily medicines/supplies received, issued and stock in balance.Maintain the stock register of the equipment and furniture.Attend IRC training and program meetings.Minimum Qualifications: 

Education: Diploma in pharmacy and/or Pharmacist.

Work Experience:

Approximately 2 years of experience and preferably to be trained as a dispenserRegistered with Pharmacy Council

Demonstrated Skills and Competencies:

A commitment to IRC’s mission, vision, values and IRC Way – Professional Code of Conduct.Credible written, presentation and verbal communication skills; ability to convey information effectively and solid experience providing training and staff development.Validated sense of professional discretion, integrity, and ability to handle complex situations diplomatically and to effective resolution.Excellent management and interpersonal skills and a solid ability to promote harmonious/cohesive teamwork, in a cross-cultural context.Validated ability to plan long-term, organize priorities and work under administrative and programmatic pressures with detail orientation and professional patience.Highly collaborative and resourceful; ability to establish positive working relationships with senior level management and all other partners to maximize cooperation and productivity.Curiosity, a desire to continually learn and develop is a must.Analytical ability in creating effective solutions to complex matters while adhering to labor laws and internal policies.

Language/Travel:

Arabic is required and English is an asset. Travel: 100% to field sites in 20% as well as attending regional and global workshops and meetings.

 

Key Working Relationships:

 

Position Reports to: Snr. Health Officer

Position directly supervises None.

Indirect Reporting (If applicable):

Key Internal Contacts: Health Officers, Health Manager, CHPs, health team in HF

Key External Contacts: Beneficiaries

 

Professional Standards: IRC staff must adhere to the values and principles outlined in IRC Way – Global Standards for Professional Conduct. These are Integrity, Service, Accountability and Equality. In accordance with these values, IRC operates and carries out policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti-Workplace Harassment, Respect at Work Fiscal Integrity, and Anti-Retaliation.

Returning National Candidates: We strongly encourage national or returning national candidates to apply for this position. If you are a citizen of the country where this position is based and are currently residing outside of your home country, you may be eligible for an attractive relocation package. Eligibility is determined based on IRC's operational needs and specific role requirements. IRC strives to attract, motivate, and retain qualified national staff in our programs.

Accountability to Clients: IRC staff must adhere to the commitment of contributing to the sustainability and development of its (CR) Client Responsiveness Mechanisms, preserving the culture of prioritizing the needs of our clients and affected communities by systematically listening to their perspectives and using their feedback to make programmatic decisions and give them greater influence over program design and delivery.

Standard of Professional Conduct:The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.