Director of Outlets | Benefits Include: Paid Vacation, Medical, Dental, Vision, and MANY MORE!
Hyatt
**Description:**
At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.
With our stunning California location, Embarcadero Center is literally at your feet. Our financial district hotel’s newly renovated guest rooms and suites offer a sophisticated urban-modernist haven in downtown with superb amenities for a dynamic stay near San Francisco’s Embarcadero. A multimillion-dollar renovation has transformed our Embarcadero Center hotel’s spacious guest rooms and suites into sophisticated urban retreats, with inviting modernist style in a natural palette, the latest amenities and spectacular balcony views of the city or San Francisco Bay.
The Director of Outlets oversees all food and beverage outlets within the hotel operated by Hyatt which may include restaurants, lounges, coffee bars, regency clubs or banquet facilities.
**Duties Include:**
+ Responsible for short and long term planning and the management of the hotel outlet operations in the front and back of the house
+ Develop and recommend the budget, concepts and objectives and manage within those approved plans
+ Implement and maintain food & beverage sales/marketing programs
+ Direct and oversee development of employees
+ Hire, train, empower, coach and counsel, performance and salary reviews
+ Direct the implementation of the payroll, reports, forecasts, inventory and budget for outlet operations
+ Coordinate outlet operations with other hotel departments to ensure efficient guest service
+ Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
+ Implement procedures to increase guest and employee satisfaction
+ Exercise quality control for both food and beverage
+ Maintain Hyatt standards of service and ensure their implementation
+ Perform daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
+ Maintain communications with Corporate Office
+ Coach and counsel employees to reflect Hyatt service standards and procedures
This is a salaried position with compensation ranging from $91,200-136,800.
**We Offer Excellent Benefits:**
+ Free Room Nights, Discounted and Friends & Family Room Rates
+ Medical, Prescription, Dental, and Vision Insurance
+ Paid vacation, sick days, and holidays
+ Paid Family Bonding Time and Adoption Assistance
+ Tuition Reimbursement
+ Free colleague meals during shift
+ Employee Stock Purchase Plan
+ Discounts at various retailers - Apple, AT&T, Verizon, Headspace, and many more
Why make a good decision when you can make a Timeless one by applying for your next career opportunity with a Hyatt Regency hotel? Hyatt Regency hotels provide superior services and elevated experiences. Looking for a Timeless beginning in your next career? Apply today at careers.hyatt.com.
**Qualifications:**
+ Demonstrated ability to effectively interact with people
+ 4 years or more of progressive hotel F&B management experience (preferably with Hyatt)
+ Service oriented style with professional presentations skills
+ Proven leadership skills
+ Hotel/Hospitality degree an asset
+ Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
+ Clear concise written and verbal communication skills
+ Must be proficient in Microsoft Word and Excel
+ Must have excellent organizational, interpersonal and administrative skills
+ Experience in implementing new food & beverage concepts
**_All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status._**
**Primary Location:** US-CA-San Francisco
**Organization:** Hyatt Regency San Francisco
**Pay Basis:** Yearly
**Job Level:** Full-time
**Job:** Bars/Restaurants/Outlets
**Req ID:** SAN033728
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
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