Director of Human Resources

Application Deadline: 30 June 2025

Department: Human Resources & Training

Employment Type: Permanent - Full Time

Location: Egypt - Cairo

Reporting To: General Manager

DescriptionThe HR Director supports the General Director in all decisions relating to strategic, organizational, and operational people matters for a luxury hotel property. The role helps to drive organizational performance on the objectives of Quality (through effective recruitment, development, and engagement of capable and motivated team members), Performance (through robust performance management, reward, and recognition), and Compliance (through compliant and efficient HR Operations, policies & procedures). 

Key Responsibilities
\nAs a Business Partner to the hotel's General Director and trusted advisor to the management team, support the delivery of the ambitious business objectives of the hotel by locally delivering the strategic HR agenda focused on attracting, developing, engaging, and retaining talent, ensuring effective performance management, supporting organizational design and workforce planning, and ensuring efficient and compliant HR operations.\n\nSupport and coach the leadership team in any organizational and people topics, to help them achieve their guest service and business objectives. \nMaintain and develop a strong employer brand in the local market and beyond, implement effective and innovative search and selection for senior as well as volume recruitment through a variety of sources, and have an effective onboarding process.\nDrive strong colleague engagement through employee communication and creative activities and events, and ensure proactive follow-up on engagement survey results and ongoing feedback, and handle staff grievance issues proactively\nUnderstand the competitive positioning of the hotel as an employer in the market and create appropriate compensation & benefits structures based on market and internal benchmarking\nPlan and implement an annual budget and manpower guide, following up closely on personnel costs, and preparing local management reporting as well as corporate reports\nEnsures that corporate and local policies & procedures are communicated and implemented. \nEnsure an efficient and compliant HR administration according to Kempinski standards and local requirements, including supervision of internal and external payroll services. \nEnsure compliance with local labour and immigration law and handle any legal issues, including staff disciplinary actions.\nEffectively lead the HR team, including recruiting, HR administration, and staff accommodation functions\nImplement global performance management, talent management, and succession planning processes, and follow up on the development and mobility of internal talent, including effective management of promotions, transfers, cross-training, and task force assignments\nProject manage the roll-out of new global initiatives at the hotel and contribute to the design and implementation of new tools, e.g., HR information systems. \nAdditional responsibilities and tasks can be added at any time according to the needs of the business. \n

Skills, Knowledge and Expertise\nEDUCATION\nRelevant university degree, e.g., in law, business administration, economics, HR management (Must have)\nA Master’s degree and/or a relevant professional accreditation would be a plus\nEXPERIENCE: \nAt least 2 years’ experience in the same Role in the (luxury) hospitality industry, with at least 6 years of leadership of HR teams in an organisation of a similar size (Must have)\nSignificant working experience in the respective region (Must have)\nLANGUAGE: \nLocal language: Proficiency in the local language spoken by the majority of staff and management is a must (Must have)\nEnglish: Proficiency in oral and written English is a must. (Must have) Where English is not the working language at the hotel, at least a very good understanding and good working knowledge of spoken and written English is required.\nOther languages would be a plus. \nFUNCTIONAL COMPETENCIES: \n(All must have)\nHR professional with a proven ability to successfully manage efficient and compliant HR operations, including HR administration & payroll, and, where applicable, staff facilities (such as accommodation) \nAbility to implement robust processes for recruiting, identifying and developing talent, managing performance, and delivering an engaging employee experience \nAbility to deliver a strategic HR agenda based on business objectives and competitive positioning \nHR advisory capacity for senior Directors in matters relating to their teams and organisation \nExperience with budget and workforce planning\nUnderstanding of local labour and immigration law and local policies, regulations, and market practices\nComputer literacy (Excel/PowerPoint/Word), ideally including experience with HR information systems (Oracle, SuccessFactors) \n\nPERSONAL COMPETENCIES (All must have)\nLeadership skills, as a functional leader for HR and as a member of the ExCom group, engaging with all Directors and staff, and having a strong impact on organisational culture \nStrong planning and organisational skills\nEffective communication and listening, as well as counselling skills\nAbility to engage, influence, and build relationships with a variety of internal and external stakeholders\nRole model for integrity, ensuring fair and transparent processes at all times, and inspiring trust\nWhere there is a multicultural team, working effectively in a diverse cultural environment (ideally having lived on different continents) \nAbility to deal with ambiguity and diplomacy\nProblem-solving and analytical decision-making ability, and a results-focused \nPassion for hotel operations and identification with the brand’s core values as a luxury services provider\nNATIONALITY:\nEligibility to apply for a work permit in the respective country\n