Job title – Director Business Excellence Lead Location- Hyderabad Job model – Hybrid Business Excellence Team (GES) prepares businesses to move towards business excellence through use of data and application of different tools & methodologies.​ As a Business Excellence leader, your primary mission is to empower businesses in their pursuit of excellence. You will play a crucial role in ensuring that stakeholder requirements are not only met with the highest quality standards but also in driving adaptability and continuous improvement. By fostering a culture of innovation and agility, you will help businesses navigate change and enhance their performance at an accelerated pace. At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work to not only benefit our People, Customers & Communities but also drive business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated. Key responsibilities: + Monitor and drive performance across Service Delivery Units (SDUs) to ensure alignment with business objectives and achievement of key performance indicators (KPIs). + Analyse performance data to identify trends, gaps, and improvement opportunities across processes and teams. + Develop and implement strategic initiatives to enhance operational efficiency and promote process excellence. + Collaborate with cross-functional teams to design and execute performance improvement plans. + Oversee Learning & Development (L&D) initiatives for GES, ensuring alignment with organizational needs and goals. + Partner with the Global L&D team to design, deliver, and evaluate impactful training programs that support continuous learning and professional growth. You bring: + Master’s degree from a recognized university. + 13+ years of experience in shared services, including 5+ years in Business Excellence functions. + Excellent communication skills, with international exposure and the ability to engage with stakeholders at all levels. + Certified Black Belt in Lean and Six Sigma, with a focus on automating and simplifying processes. Knowledge or AI is preferred.] + Strong written and verbal communication skills; proficient in MS Office (Excel, PowerPoint, Word) and data analytics tools. We bring: + The chance to work on impactful projects and play a key role in shaping dsm-firmenich services landscape. + A team of diverse employees who aren’t afraid to think outside of the box. + A truly global and collaborative team that cares about the experience of our employees. + The encouragement you need to develop and achieve personal growth. + A role that is crucial on projects and allows you to build your brand. + A caring and supportive environment where you’re empowered to grow and share your ideas. The application process: Interested in this position? Please apply on-line by uploading your resume in English via our internal career portal. For further information about the position, please contact Nisha Tiwari (Nisha.tiwari@dsm-firmenich.com). Equal Opportunities Commitment dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate - there's a place for everyone at dsm-firmenich. dsm-firmenich is an Equal Opportunity and Affirmative Action Employer. dsm-firmenich people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.About dsm-firmenich As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world's growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life™ every day, everywhere, for billions of people. www.dsm-firmenich.com Please note this is a direct search led by dsm-firmenich. We only accept applications from candidates, not from agencies nor subject to agency’s fees, percentages or similar.