Dubai, UNITED ARAB EMIRATES, United Arab Emirates
14 days ago
Director, Sales Engineering Acceptance Solutions - CEMEA

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job DescriptionDrives cross functional collaboration and engagement through strong communication approaches to execute on the clients sales GTM across the CEMEA region.Lead and support the CEMEA Sales Engineering team in the execution of the GTM strategy for supporting, enabling net new and existing client opportunities during the client sales life cycle resulting in net new acquisition of clients and retention and upselling of existing clients.  Partner with sales leadership on the client side to review and drive sales pipeline activity to ensure support and allocation of sales engineering for client engagements through demos, RFPs, whiteboarding sessions and beyond up to and including C-suite levelAccountable to driving and achieving the CEMEA revenue line through net new acquisition and retention/growth of existing clientsResponsible for the development, execution and on-going management of the regional technical strategy with alignment to the Global Sales Engineering Delivery and CEMEA Sales Strategy. Develop in partnership with the Global Head for Sales Engineering Delivery to develop a scalable operational plan that ensure optimum use of resources, allows for capacity planning and uses optimised processes that bring efficiency, scale and repeatabilityPartner with the Regional and Global Head of Sales Engineering to drive standardization and consistency in the engagement, attachment across the market.Partner with global peers across the function to support and drive the consistent client engagement for merchants & partners globally leading to optimised client experiences. Act as an ambassador for the Global Sales Engineering Delivery Vision & Charter through leading by example and challenging the status quo of execution to bring efficient delivery and executionExecute on the Strategic Sales Engineering Consulting strategy to drive deep strategic selling with clients to increase acquisition and retention through technology led value selling. Support and lead personal development discussions with direct reports for growth and talent development including succession planning. Develop and maintain deep SME knowledge of the Acceptance Solutions platform and its associated VAS services.Inject industry best practice into the design and architecture of new and existing strategic client engagements driving best in class experiences for clients. Understand complex challenges/problems and uses Acceptance solutions & Value Added Services technology to drive solutions leading to new client partnerships and strengthening existing ones.    Digest client business, functional, and technical requirements and apply Acceptance Solutions & VAS solutions to address needsEngage with internal cross functional teams to relay market feedback and provide input into the design of new solutions

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Basic Qualifications

10 or more years of work experience with a Bachelor’s Degree or 10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD


Preferred Qualifications

10+ years of technical sales experience within the payment industryPrevious experience working with client/merchant space is requiredExperience of the eCommerce landscape pertaining to payments, risk, paymentsecurity and regulatory requirements for domestic, cross broader processing.Confident speaker with ability to present, interact, and connect with executivesand engineersNatural ability to understand and articulate complex concepts in a clear andconcise mannerStrong personal desire to improve and expand industry-related knowledgeStrong knowledge of CyberSource solutionsExcellent verbal and communication skillsExcellent analytical and problem solving skillsExcellent self-investigation, research, and troubleshooting skillsTechnical background including a BS degree in CS, CIS, or related disciplineExperience of developing basic technical applications through scripting andprogramming languages.Familiarity with REST, API and developer IDE applicationsExperience of managing a team of sales engineers regionally.Experience of working with tier 0 & 1 level clients across multiple verticalsincluding travel, retail, digital, gaming, government & financialsExperience of technical programming for implementation of web serviceenvironment across hosted service platforms

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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