Director, IT Planning Service, GC
Marriott
**Additional Information**
**Job Number** 25052353
**Job Category** Information Technology
**Location** Shanghai Operations, 9/F Tower B One ITC, Shanghai, Shanghai, China, 200030VIEW ON MAP (https://www.google.com/maps?q=Shanghai%20Operations%2C%209/F%20Tower%20B%20One%20ITC%2C%20Shanghai%2C%20Shanghai%2C%20China%2C%20200030)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
The Director of IT Planning Services is a strategic leadership role responsible for overseeing the planning and governance activities across the Technology & Digital discipline in driving alignment between Tech&Digital initiatives and enterprise objectives. This role will lead our Tech&Digital strategy development, portfolio and program management (PMO), financial management, and vendor/contract management. This role will also lead the Agile Practice. The ideal candidate will act as a trusted advisor to the Managing Vice President of Tech&Digital, ensuring Tech&Digital investments deliver measurable value, optimize costs, and mitigate risks while fostering innovation and operational efficiency.
**KEY RESPONSIBILITIES**
+ Tech & Digital Strategy Development & Alignment
+ Partner with the Managing Vice President of Tech & Digital and senior leadership to define, refine, and communicate the enterprise Tech&Digital strategy, ensuring alignment with business goals
+ Translate strategic objectives into actionable roadmaps, prioritizing initiatives that drive digital transformation and competitive advantage
+ Monitor industry trends and emerging technologies to recommend innovative solutions for future readiness.
+ Tech & Digital Portfolio & Program Management (PMO)
+ Oversee the Tech & Digital portfolio management process, including prioritization, resource allocation, and governance of Tech & Digital projects and programs
+ Lead the PMO to establish standardized project management methodologies, tools, and KPIs for tracking delivery, risks, and benefits realization
+ Ensure seamless cross-functional collaboration between Tech & Digital, business disciplines, and external partners to execute high-impact initiatives
+ Tech & Digital Financial Management
+ Develop and manage the annual discipline budget, ensuring alignment with strategic priorities and cost optimization
+ Track spending, ROI, and TCO (Total Cost of Ownership) for projects, infrastructure, and vendor partnerships
+ Provide financial transparency through regular reporting to the GC Tech & Digital leadership team
+ Agile Practice Leadership
+ Champion Agile adoption across IT and business teams, driving cultural transformation to embed Agile principles (e.g., Scrum, Kanban, SAFe) into workflows
+ Define and standardize Agile frameworks, tools, and metrics (e.g., sprint velocity, cycle time, team health) to improve delivery predictability and quality based on the global practices
+ Partner with Product Owners (with Scrum Masters) to optimize backlog prioritization, sprint planning, and cross-functional collaboration
+ Partner with global team to establish Agile coaching programs to upskill teams and leaders in iterative development, continuous improvement, and value-driven outcomes
+ Monitor Agile maturity across projects, addressing bottlenecks (e.g., dependencies, resource constraints) and fostering a mindset of experimentation and learning
+ Integrate Agile practices with PMO governance to balance flexibility with strategic alignment and compliance (e.g., hybrid Agile-Waterfall approaches)
+ Promote DevOps and CI/CD practices** to accelerate time-to-market for IT solutions.
+ Vendor & Contract Management
+ Lead GC Tech & Digital vendor strategy, including sourcing, negotiation, and management of contracts (e.g., SaaS, cloud providers, outsourcing
+ Establish vendor performance metrics and governance frameworks to ensure service quality and compliance
+ Mitigate risks through proactive vendor risk assessments and contingency planning.
+ Tech & Digital Leadership
+ Act as the operational leader of the CIDO Office, streamlining processes for decision-making, communication, and stakeholder engagement
+ Prepare executive-level presentations, reports, and dashboards for board meetings, budget reviews, and strategy sessions.
+ Build and mentor a high-performing team supporting strategy, PMO, finance, and vendor management functions.
**TEAM STRUCTURE**
**EDUCATION & EXPERIENCE**
+ Required:
+ Bachelor’s or master’s degree in information technology, Business Administration, or related field. MBA or relevant advanced degree preferred
+ 10+ years in IT leadership roles, with 3+ years in IT strategy, portfolio management, or enterprise PMO functions.
+ Proven track record in managing multi-million-dollar IT budgets and vendor ecosystems
+ Experience in IT governance frameworks (e.g., COBIT, ITIL) and regulatory compliance (e.g., SOX, GDPR).
+ Proficiency in project management tools (e.g., Jira, MS Project)
+ Familiarity with cloud economics, SaaS lifecycle management, and contract negotiation.
+ Exceptional stakeholder management and ability to influence C-suite executives.
+ Strong analytical, problem-solving, and communication skills (written and verbal).
+ Preferred Qualifications
+ Certifications such as PMP, ITIL, Six Sigma, or Certified Technology Business Manager (CTBM).
+ Knowledge of agile methodologies and change management best practices.
_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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