Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Advisors & Consulting Services, Business Experimentation

Senior Managing Consultant – Business Experimentation
Overview
Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.
The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Business Experimentation consultants advise executives on business decisions using Mastercard’s industry-leading predictive analytics SaaS platform, Test & Learn®. They work with customers to identify key priorities, then design and run business experiments to establish which ideas work and how to deploy them.
Role
Client Impact
•\tLead complex client engagements across a range of industries and problem statements
•\tDirect the development of strategies and programs for regional and global clients by leveraging data science tools including Test & Learn® to drive business impact for clients as well as Mastercard
•\tOwn senior client relationships from mid-level to C-suite to drive commercial success
•\tServe as a trusted client business advisor and generate enthusiasm for the Mastercard team and our recommendations
•\tProvide strategic guidance to maximize business impact with relevant use cases and combine it with analytical subject matter expertise to drive client success through Test & Learn® adoption and competency

Team Collaboration & Culture
•\tGuide team through complex problem solving to business-focused solutions and recommendations that drive client value
•\tMotivate the project delivery team to drive impactful use cases and produce superior quality deliverables, and create a collaborative and inclusive environment for all levels
•\tOwn relationship with internal Mastercard stakeholders including Product and Business Development to scope projects, create relevant solutions for clients, and build the firm's intellectual capital
•\tLead on-the-job training, coaching, and mentorship to both direct and outside team members


All about you
•\tExperience in leading teams across large, strategic consulting engagements that involve structured problem solving and stakeholder management
•\tExperience leading senior client relationships
•\tDeep knowledge of business KPIs, financials, and organizational leadership
•\tAbility to identify new business development opportunities, and experience leading proposal development and scoping of new opportunities
•\tLogical, structured thinking, and experience with data analysis
•\tAnalytical, interpretive, and problem-solving skills, including the proven ability to analyze large amounts of data and synthesize key findings and recommendations
•\tAbility to lead multiple projects and clients in a fast-paced, deadline-driven environment
•\tExperience generating new knowledge or creating innovative solutions for a firm


Qualifications
Basic qualifications
•\tUndergraduate degree with analytical experience in consulting, analytics, or data science
•\tAdvanced Word, Excel, and PowerPoint skills
•\tExperience in leading teams across multiple projects
•\t10-15 of professional experience in managing senior client relationships
•\t10-15 years of experience in strategy transformation or analytical consulting projects
•\tAbility to communicate effectively in English and the local office language (if applicable)
•\tEligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs

Preferred qualifications
•\tAdditional relevant data and analytics experience in data modeling and database management (e.g., SQL), data visualization tools (e.g., Tableau, Power BI), or time series analysis and segmentation
•\tRelevant industry expertise
•\tMBA or master’s degree with relevant specialization (not required)

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.