Job Description :

Job Title:          Delivery & Change Analyst

Reports To:       Regional Director

Department:     Digital and Technology (IT)

Context/Scope

Diageo is the world’s leading premium drinks company, built on the principles and foundations laid by industry giants like Arthur Guinness and Alexander Walker. Our success with iconic brands such as Guinness®, Smirnoff®, Johnnie Walker®, Tanqueray®, Baileys® and many more is a testament to our versatile people who grow our brands, old and new, keeping them strong. Our purpose is to celebrate life every day, everywhere – making the most of life at work, at home, with friends, in the community, and for the community.

Digital and Technology’s vision for Diageo is to become the best data insights-driven consumer products company. We strive to unleash the power of data with consumers, customers, and suppliers to build competitive advantage. We strive to accelerate time to value through strategic partnership, world-class execution, and maximum adoption of our products, solutions, and data while encouraging a multifaceted culture capable of continuous improvement.

Change manifests in multiple ways within D&T and can originate from new project delivery, changes to existing systems as well as employee tech changes at site level. All these changes need careful management by the Delivery & Change Analyst to ensure they land effectively, and business teams successfully adopt and generate long lasting value from D&T capabilities.

Dimensions

Purpose of Role

The Delivery & Change Analyst ensures strong change management plans in place across the D&T agenda for the region. Works with Value Streams and PMs to ensure proper change plans in place, works with wider regional D&T teams to ensure overall D&T plans consider market capacity to absorb change. Includes focus on ongoing adoption and usage of existing systems working together with the value stream team to increase value.

Global CM team focuses primarily on project change, Regional CM ensures overall change and adoption of D&T capabilities ongoing.

Market Complexity                       

D&T delivers products to all Diageo markets and functions. The Delivery & Change Analyst sit across regional D&T forums and work with senior business stakeholders representing D&T across the spectrum of change agenda. This often includes a portfolio of complex geographic/ functional/ process/ system footprint.

Leadership Responsibilities & Capabilities           

The Delivery & Change Analyst works closely with both the wider regional team, global D&T teams and especially the Change Management Community to ensure optimal strategic and executional delivery of D&T change and adoption into their region and markets. The role requires a breadth of expertise to ensure proficient partnering on adoption as well as project change success for the market.   

Role Responsibilities

Works with the Regional D&T Leadership Team leveraging elements of the wider teams’ deliverables as well as global D&T to ensure end to end D&T delivers for Markets.Work with Value Streams to assess change impact at the outset of programs and projects to gauge change resources needs within the region both D&T and business.Working closely with regional delivery lead and value streams to define and own macro change plans across the region to lead impact for the markets.Define a robust stakeholder map to identify key sponsors, supporters and advocatesBuild and maintain strong stakeholder relationships with senior representatives from regionCoach stakeholders and sponsors on their role in leading and embedding change beyond project execution.Develop and support extended regional network of change resourcesGovern and support use of Diageo change framework by project change leads and uphold standards of execution in regionIdentify potential risks and anticipated blockers to change at a programme level, and develop specific plans to mitigate or address the concernsConduct assessments to continuously evaluate business readiness based on the latest business environment and market conditionsAlong with wider regional D&T capture meaningful metrics to measure the value and impact of the change management activitiesWorks collaboratively with global value streams, as needed, to ensure successful delivery project change and existing capability adoption in markets.Finds opportunities for continuous improvement and efficiencies in ways of working

Qualifications and Experience Required

This role interfaces with senior stakeholders within the region and market and across D&T and requires significant broad technology change and adoption experience and stakeholder management skills.A consistent track record of Technology Change Management within large matrixed organizationsDemonstrated capability to build and maintain strong business relationshipsExcellent pan cultural impact and influencing skillsHas a passion for continuous improvementHas the foresight to see potential issues, performance challenges and risks, and has the vital skills to influence and negotiate with the right people to maintain performanceIs comfortable (and resilient) working in a fluid, fast-changing environments under pressure with high levels of ambiguityAn understanding of both the current business’s industry and emerging business, consumer and technology trends

                                                           

Diversity statement:

Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.

We embrace diversity in the broadest possible sense. This means that you’ll be welcomed and celebrated for who you are just by being you. You’ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.

Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.

Feel inspired? Then this may be the opportunity for you. 

If you require a reasonable adjustment, please ensure that you capture this information when you submit your application.

Worker Type :

Regular

Primary Location:

Nairobi HQ

Additional Locations :

Job Posting Start Date :

2025-04-24