Working on 24/7 shift basis, act HW as support expert liaison to other technical teams & non-technical teams (e.g.: networking, compute, compliance, business operations)Understand internal customer problem and provide technical solution in timely manner Participate in the installation, monitoring, maintenance, support, and optimization of all production server hardware System board level repair and fault diagnosis to SLAs. Planning and commissioning new rack positions. Involvement with the design and commissioning of new whitespaces Structured cabling installation is a significant part of this position Keep up with the latest technologies and apply them appropriately Adherence to defined Health & Safety processes at all times. Working as part of a multi-disciplinary team without friction.  Additional on premise work at customer locations maybe required

Required Data Center experience:Basic knowledge of data center design, including electrical and cooling plant & operation thereof Basic knowledge of airflow management (hot aisle, cold aisle, containment etc.)Rack, stack equipment including commissioning of new racks. Strong structured cabling skills on fibre & copper (e.g. looming, term & test)

Required systems & hardware expertise:Systems administration (Linux and/or Windows Servers)Hardware repair, diagnosis & break / fix Networking fundamentals (DNS, TCP/IP, basic troubleshooting)IT Hardware Concepts (RAID, SAN, x86 architecture, SCSI, FC, ethernet, iLO)Base Operating System Installs and configuration Core OS Services: SSH, Telnet, RDP, FTP, NFS, DNS, DHCP etc