Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Data Processing Lead

Data Processing Lead, Advisors Research Center, Mastercard

OVERVIEW
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title
Data Processing Lead, Advisors Research Center
ROLE

The Data & Services team is a key differentiator for Mastercard providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. We combine traditional management consulting with our rich data assets and in-house technology to provide our clients with powerful strategic insights and recommendations. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and data driven information and risk management services. While specializing in the payments industry, Mastercard Data & Services also works closely with major retailers, airlines, and other enterprises, leveraging data and insights garnered from within and beyond its network.
All About the Role
Advisors Research Center is a new capability designed to respond to fast evolving customer needs for high-quality research support, with the important mission of value realization in developing insights and recommendations. This capability augments Advisors traditional areas of strength.
Advisors Research Center is a Global Research-oriented Competency That Applies Proven, Accredited Research and Domain Experience To Partner With Any Client Worldwide to Help Them Drive Measurable Value By
•\tThis role involves processing, cleaning, and organizing large sets of market research data to ensure accuracy and reliability for business insights.
•\tThe ideal candidate will have experience working with data analysis tools, an eye for detail, and a passion for turning raw data into actionable insights.
•\tProvide key insights based on primary research and/or analyzing the data available
All About You
•\t10-12 years of experience in managing data processing, cleaning, and organizing large sets of market research data from quantitative surveys and other quantitative techniques to ensure accuracy and reliability for business insights.
•\tOversee the cleaning, organizing, and processing of large datasets from quantitative surveys and other research techniques to ensure data accuracy and reliability. This includes structuring and categorizing data according to research requirements and market segments.
•\tManage relationships with third-party research vendors to ensure the timely and accurate processing of survey data. Coordinate data collection efforts to meet project specifications.
•\tDesign and create data tables based on the specifications shared by various research teams. These tables should provide clear insights and support actionable business recommendations.
•\tUtilize data analysis tools (such as statistical software and spreadsheets) to process and analyze both quantitative and qualitative data. Turn raw data into actionable insights that drive decision-making across the business.
•\tDevelop and script surveys using various survey tools, ensuring data is collected according to specific research requirements and standards.
•\tWork closely with the market research and data analysis teams to ensure that data is processed in alignment with project needs and timelines. Provide support as needed to meet deadlines.
•\tAssist in preparing data visualizations, tables, and charts to clearly communicate findings to internal teams and clients. Present data in a way that is accessible and easy to interpret.
•\tMaintain detailed documentation of data processing procedures and ensure accurate records are kept. Provide regular updates to project managers on the status of ongoing data processing tasks and progress.
•\tWorking knowledge of advanced analytics techniques – maxdiff, conjoint analysis is preferable, not mandatory.

All About Your Education & Skills
•\tExtensive experience across a variety of quantitative research projects, demonstrating the ability to handle different research methodologies and data types.
•\tA bachelor’s degree in Statistics, Computer Science, Business, Economics, Market Research, or a related field.
•\tPrior experience in data processing, data entry, or market research, with a solid understanding of the market research process from start to finish.
•\tAdvanced proficiency in Microsoft Excel, including the use of pivot tables, advanced formulas, and data visualization tools for effective analysis.

•\tFamiliarity with statistical software such as SPSS, R, SAS, or Python, to process and analyze complex datasets.
•\tDemonstrated capability to script surveys using various survey platforms, ensuring seamless data collection and quality control.
•\tKnowledge of database management and basic programming skills is an added advantage.
•\tExceptional attention to detail, ensuring high levels of data accuracy and the ability to convert raw data into actionable insights.
•\tStrong communication and collaboration skills to effectively engage with both internal teams and external vendors to achieve project objectives.
•\tExcellent organizational skills with the ability to meticulously document processes and track project milestones and progress.
•\tFluency in both the local office language and English is essential; additional language skills are a plus.
•\tProficiency in Microsoft Word, Excel, and PowerPoint is required, with knowledge of project management tools being a valuable asset.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
•\tAbide by Mastercard’s security policies and practices;
•\tEnsure the confidentiality and integrity of the information being accessed;
•\tReport any suspected information security violation or breach, and
•\tComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.