Overall PurposeManage and oversee system entries - outbound of stocks into the designated warehouse management software/ customer nominated ERP and deliver high service levels to ensure that the team delivers results in line with Customers agreed SLA in accordance with network procedures and defined standards.ProcessSupervision of Operations • Organise appropriate shifts and manning levels to meet business requirements. • Ensure outbound stock is dispatched in system in the quickest, most efficient manner possible. • Ensure accurate data entry of all outbound shipments. Adherence to customer’s SOP • Ensure that the SOPs are being followed and adhered to by warehouse. • Ensure SLA are met and actions to be taken to ensure all KPIs are met as agreed Safely and Quality Assurance • Ensure safe working practices and environment within the shift. Participate in DESC quality policy and initiatives e.g. ISO accreditation.\n\n• Manage the allocation of appropriate resources and commitment of staff to the achievement of warehouse objectives and targets.Skills• Software skills (Word, Excel, PowerPoint, etc.) • Communication skills (English/Local Language), spoken and written • WMS (Warehouse Management System) skills