Partner Assistance team provides guidance to Oracle Partners in accelerating their Solution or Service offerings on Oracle to Market, within the Oracle Partner program, in a 24/5 model, by understanding and proactively addressing partner questions /challenges through their partnership lifecycle with Oracle, as well as voicing their concerns. Partner Assistance representatives first assist the Partner Community by providing quick and easy to follow instructions, respond to how-to questions in order to guide partners in participating to and consuming OPN enablers and solutions, while also ensuring to regularly provide insights following partner interactions and feedback, in order to drive continuous partner experience enhancements

Career Level - IC2