The Education Consultant plays a critical role in achieving this objective. They work collaboratively with customers to help them build product knowledge, increase user adoption and achieve ROI. They do this by designing and delivering high-quality, process-based tailored training that promotes NetSuite best practices. This Education Consultant role will focus primarily on customers who are currently implementing NetSuite but may also deliver training to Partners and our existing customers.

The Education Consultant works in a high-energy and dynamic environment, delivering training to multiple customers in a variety of industries. This position is responsible for the delivery of instructor-led onsite and virtual end-user training.  

The Education Consultant works in partnership with the implementation team to assess customer training needs, develop custom curriculum and materials (written and elearning tutorials), and deliver quality training to ensure optimal user adoption.  Education Consultants may deliver additional services such as Train the Trainer, Pre-UAT Training and Post Go Live Support Training. 

The ideal candidate possesses a passion for training, has excellent communication skills, can deliver instructor-led onsite and virtual-classroom sessions, can develop learning and reference materials, demonstrates excellent attention to detail, cares deeply about customer satisfaction, exhibits strong project management skills and embraces change.

All Education Consultants will learn the fundamentals to work with our customers to train them on our solutions that are specific to multiple industries.

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Career Level - IC2