Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Team Summary

Visa Consulting & Analytics (VCA) Australia, New Zealand, and South Pacific (AUNZSP) is Visa's advisory division, working with Visa's clients (including card issuers, acquirers, and merchants) on a broad range of key business initiatives including strategy, proposition development, loyalty, operational optimisation, customer engagement and overall business profitability.

VCA is made up of three services lines - Advisory, Data Science and Managed Services, the latter being the execution arm of VCA. Our Managed Services teams (also known as squads) are embedded on client sites leading long-term engagements and delivering value primarily through implementation and execution services. We deliver objectives from a shared value agenda but are also closely connected to the broader VCA team, sharing knowledge, and bringing the best of Visa to the client.

We are looking for a Marketing Manager to join the client’s marketing team in planning, development, and execution of campaigns to support payment volume and best practice marketing.

Why Work with Us:

Visa Managed Services is our fastest growing team in AUNZSP – we’ve grown 10x in less than 3 years – and always have fun projects on the horizon to sink our teeth into.We get to work with incredible people every day.  We’re a team of intrapreneurs who work hard, have fun, and get stuff done.We are a people business where the people are our product.  As a result, all our people leaders are 100% dedicated to ensuring a positive employee experience.  We attract top talent and are manically focused on developing that talent – even for short-term contracts.We are committed to building a diverse team with an inclusive culture that reflects the communities we work in.We support flexible working options.

What you will be doing

Embedded at the client’s office, the Marketing Manager will be responsible for supporting the planning, design, implementation, and optimisation of customer campaigns, to drive acquisition, retention and engagement programs. You will be dedicated to one of our issuing clients helping them to build and deliver marketing solutions that will provide their end customers best in class customer experiences.

In this role you will also:

Develop communications strategies and integrated marketing campaign plans.Develop and contribute to the planning of a yearly marketing calendar aligned with the product and business priorities.Work with agency partners to develop and execute high quality communications and campaigns that are on time and on budget.Identify and solve both client and internal challenges to help build and deliver marketing campaigns that are market leading.Manage stakeholders across marketing, content, product, data, legal and risk to deliver complex campaigns.Monitor and report on results and deliver optimisation recommendations to increase the effectiveness of campaigns.Document processes, key learnings and best practices in artefacts that can be reused across the client’s business.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications

5 or more years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications

6 or more years of work experience with a Bachelor's Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD

Key competencies

Solution-mind set – Applying creative problem-solving techniques and championing a client-first approach to marketing when opportunities and challenges arise to meet specific business objectives.Active Contributor to Team Success - Actively participating as a member of a team to move the team toward the completion of goals. Makes suggestions for achieving team goals or performing team functions, provides necessary assistance to remove obstacles to help the team accomplish its goals.Business Translator – Translates complex challenges into well-defined marketing concepts, showcasing the impacts and implementation considerations to develop and deliver campaigns to market. Ability to ‘think like a customer’ and show empathy to their experience is essential.High-Impact Communication - Clearly and succinctly conveying information and ideas to individuals and groups in a variety of situations, communicating in a focused and compelling way that drives others’ thoughts and actions.Building Strategic Work Relationships - Developing and using collaborative relationships to facilitate the accomplishment of work goals. Establishes good interpersonal relationships by helping people feel valued, appreciated, and included in discussions (enhances self-esteem, empathizes, involves, discloses, supports).

What you will need to be successful:

5+ years marketing experience within a marketing team or agencyCampaign and account management experience preferred, B2B2C campaign experience will be an advantageExposure to banking and financial services marketing would be preferredFormal qualifications in marketing mandatory with proven experience in managing great campaignsAdvanced communication, interpersonal and collaboration skillsClient focused mindsetStrong partnership skills to be effective in managing and guiding agencies across creative, media, digital, social, and below the line activitiesStrong attention to detail and deadline drivenStrong project/program management skills to successfully manage multiple, concurrent initiativesCommercially minded – good with financials, managing budgets and forecasting

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.