Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

We are seeking an inspiring and visionary Creative Director to lead our creative team in the Americas Region and drive high-impact and strategically aligned creative projects. The ideal candidate will possess a blend of creative prowess, strategic thinking, and strong leadership skills to elevate our brand and lead our teams to ensure high quality creative outputs, consistently.

 

As a Creative Director in Design Studios (DS), you will be a creative leader, inspiring our clients with creative solutions that create business impact.

 

You will bring design inspiration and thought leadership to our clients and our creative teams, setting the long-term creative vision and strategies, and driving delivery of innovative, high-quality solutions for all engagements. You will develop and implement creative solutions and approaches in various creative projects, overseeing them to completion, while creative growing the next wave of creative leaders in Design Studios.

 

In partnership with the Design Studios regional/global leadership team, you will develop and deliver our creative service offering, helping to drive innovation and engaging partnerships with the BCG Consulting Team. You will develop an understanding of our current client engagements, including products, services, the target audience, and competitors’ activities. You will also effectively balance creativity and business needs — providing clear direction, guidance, and feedback to influence and lead teams to drive impact and deliver excellence on budget and schedule.

 

You’re an experienced creative leader, responsible for fostering and inspiring a strong culture of collaboration, innovation, and creative excellence:

The Creative Director is responsible for driving inspiration, creative quality and delivering on client expectationsDemonstrating the ability to adapt to and lead change in support of short and long-term goals. By leading change programs in the DS business, to support our ongoing growth and transformationDeveloping concepts to improve the quality of production and implementing new globally consistent standards. By managing and continuously developing underlying teams, high-performers and low
performers.Engaging with DS leadership on the future vision, external business trends, and team requirements

 

You‘re skilled as a hands-on creative, able to direct a creative vision, with a strong working knowledge of design and creative fundamentals, you’ve a passion for new trends, platforms, technologies, experiences, and media; you’re able to define and maintain high-quality deliverables and other service levels across teams:

Establishing and monitoring service levels to ensure consistent, on-time delivery of high-quality projects to support our client teamsDeveloping and maintaining feedback from clients and team members to ensure the quality of deliverablesEnsuring periodic review and reporting against KPIs and other performance metrics for both internal and outsourced servicesDeveloping concepts to improve the quality of all creative concepts, content, and product deliverables from the regional level to align with globally consistent standards

 

You’re able to establish rich and engaging partnerships and build strong relationship with the BCG Consulting Team:

Making effective presentations to clients and ensuring the highest quality levels in a multilingual, multinational environmentReceiving regular feedback on services and ensuring effective communication and high satisfaction levels between DS and consultant teams

 

You enjoy managing internal and external resources and the overall vertical:

Hiring, training, and developing internal team members, regularly monitoring and communicating performance, and providing ongoing development and coachingMaintaining a high level of team engagement and motivating and coaching senior team members to be good service and people managersEnsuring smooth coordination between DS teams and consultant teams across officesPlanning for appropriate resourcing and team structures to meet the evolving business needsMaintaining active communication and sharing best practices across all verticals

 

Your strong interpersonal skills enable you to maintain external professional relationships to ensure the ongoing availability of specialized expertise, gifted freelancers, and reputable studios and producers when their services are required.

What You'll Bring

You have a bachelor’s degree or similar in graphics and web content design or a related field (design school preferred).You have at least 15+ years of relevant experience in a professional services environment or a design start-up or agency.You’ve gained strong management experience in design/creative teams.You possess strong conceptual and design skills and are experienced in improving the conceptual, technical, and creative performance of teams.Your strong creative and problem-solving abilities enable you to supplement project teams.You excel at establishing and maintaining effective relationships with key internal and external stakeholders.You’ve gained experience working in a collaborative design environment; experience working with global teams is a plus.You have robust B2B experience and deep business language knowledge.You have proven client-facing experience, along with persuasive and dynamic presentation skills.You have a demonstrated ability to understand and apply principles of visual organization, composition, information, hierarchy, symbolic representation, typography, aesthetics, and the construction of meaningful designs.You have excellent English language skills; as well as local language where needed

Who You'll Work With

As part of Design Studios, you will collaborate with global designers and colleagues across BCG to bring design expertise and capabilities to clients as well as internal teams. Design Studios comprises a diverse group of talented design professionals across video, content, digital design, etc., all of which work collaboratively to deliver the most cutting-edge design solutions.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.\n
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