**The Coca-Cola Company** , a global leader in the beverage industry, seeks a proactive **Customer Account Analyst** to manage transactional activities for local customers. Join us to innovate, contributing significantly to our supply chain operations with a focus on **communication and problem-solving** . **What You'll Do for Us:** + **Customer Engagement & Account Management:** Act as a key liaison between bottlers and CPS, ensuring timely and complete supply. Manage sales orders, address complaints, and develop tailored engagement plans based on annual satisfaction surveys and ongoing feedback. + **Demand Management:** Monitor weekly sales progress and analyze forecasts, challenging inconsistencies to improve accuracy. Lead monthly demand review meetings with bottlers and collaborate with Planning to adjust inventory policies. + **Inventory Management:** Proactively drive actions to prevent concentrate wastage and optimize inventory practices. + **New Product Introduction:** Facilitate alignment between CPS and bottlers for successful new product launches, ensuring timely and accurate information exchange. + **E2E Value Creation:** Identify and implement opportunities for improvement across supply models, transportation optimization, and packaging through interdisciplinary collaboration. **What are the Qualifications Needed:** + **Degree** in Engineering in Food, Food Science, Business Administration, Industrial Engineering, or Communication focused on logistics/supply chain. + Experience in **Customer Services** or similar roles, and proficiency in **SAP, PBI, and macros** . + Strong skills in **communication, collaboration and problem-solving,** with the ability to analyze demand effectively. + Proactive, team-oriented, flexible, and adaptable to change, with a **focus on results** . + Make **crucial decisions** on order processing and documentation, using negotiation and judgment skills to manage conflicts and supply shortages. **What We'll Do for You:** + **Professional Growth:** Participate in projects that challenge your skills and foster career advancement, enhancing your negotiation and analytical capabilities. + **Collaborative Environment:** Thrive in a team-oriented atmosphere that supports personal development and celebrates diverse perspectives. + **Impact and Recognition:** Drive productivity improvements and earn recognition for your contributions to the success of our operations.​ At Coca-Cola, we celebrate diversity and encourage applications from all backgrounds. Make a meaningful impact and refresh the world with us! **Skills:** Proactive Approach; Negotiation; Analytical Thinking; Communication; Adaptability; Collaboration; Results-Oriented; Problem Solving Annual Incentive Reference Value Percentage:7.5 Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.