The Customer Success (CS) Presales team is responsible for assisting the Direct Sales Organization to maximize Annual Recurring Revenue (ARR) while setting the groundwork for successful implementation projects by the Customer Success (CS) Delivery organization. Our Customer Success Presales Team provides NetSuite implementation, product and industry thought leadership during the initial sales cycle. We do this by identifying prospects’ business objectives and aligning those to our SuiteSuccess product offerings. This includes scoping, estimating, documenting, and communicating the prospect’s solution and implementation strategy. CS Presales team members work with a variety of stakeholders including prospects’ subject matter experts and C-Level executives, and Oracle NetSuite’s Account Executives, Solution Consultants, Solution Architects, Delivery Consultants and Sales Leadership

Bachelors’ degree preferably in Business, Operations Management, Accounting, Business Development, Supply Chain Management or equivalent 
• 3+ years of experience as a successful technology implementation consultant/project manager and 1+ years’ experience within a given industry 
• Previous NetSuite experience is highly desirable 
• Strong understanding of Six-Sigma Lean Manufacturing 
• Deep functional knowledge of project-based accounting, job costing, billing & revenue recognition principles 
• Preferred industry experience: o Manufacturing (outsourced or vertically-integrated), distribution, fabrication, supply chain, operations management, CPG, food and beverage manufacturing and distribution, agriculture, energy and oil, project management or consulting for aforementioned industries 
• Ability to travel 25% • Ability to positively influence prospects and customers in the decision-making process, demonstrable sales acumen
 • Above average ability to effectively communicate verbally and in writing • Ability to acquire and maintain an understanding of NetSuite products and industries
 • Ability to work under pressure, meet deadlines, and work on multiple deals simultaneously • Ability to work independently and collaboratively 
• Takes initiative and able to maintain and display positive and professional attitude

Career Level - IC4