MELBOURNE, Australia
33 days ago
Consulting Program Manager

About Oracle Consulting 

 

Oracle Consulting is focused on Oracle Cloud solutions and staffed with the experts that others turn to for best practices. With our global scale of more than 7,000 experts in more than 100 countries driven by core values of client service, candour, collaboration, commitment & character, we know how to move our customers to the Oracle Cloud using our proprietary Cloud native methodology covering governance, people, process and technology as quickly and cost effectively as possible with the lowest risks.

Oracle Consulting leads in customer success, delivery excellence and innovation. Our experts deliver industry-leading solutions utilizing their experience and the most sophisticated Oracle product access, capabilities, methods, and tools across diverse industries and geographies. Our 100% Oracle Cloud Certification mandate ensures our customers��� projects are staffed with the best in the business. 

 

Position Description

 

The Consulting Program Manager will be responsible for trusted, long-lasting customer relationships and ensuring customer satisfaction through delivery. To achieve this, the professional would demonstrate expertise to our clients, be responsible for best-in-class customer engagement through demonstration of superior management consulting skills during delivery to enable the extension or expansion of the Oracle customer base.  Typically, a Program Manager will independently lead a multi domain Oracle implementation, and related advisory services.

The Consulting Program Manager reports to the Portfolio Delivery Manager, Southern Region.

Role Requirements

You must have a strong track record with 7+ years of Program Delivery  with substantial interaction experience with customer executives and decision makers. You must have Product, technology or industry expertise relevant to the practice focus with an ability to develop and maintain client relationships.  Prior consulting experience is an advantage.

Project/Program Management:

Certification in project/program management Proven experience to lead clients through complex business initiatives Delivery experience and knowledge on Oracle's Cloud Technology  and Applications is preferred but not essential.

Content Knowledge: 

Strong Cloud adoption. Strong Data Migration. Strong abilty to communicate & discuss business process and technology solutions with customer stakeholders around backoffice business applications (ERP, EPM, SCM and HCM), cloud technology, and business applicability of these. What works and does not work for Cloud projects  Strong networking skills with existing network an advantage Delivery experience and knowledge on ERP is preferred but not essential

Sales Skills :

Innovative thought process & customer-first mindset Display capability of building and maintaining strong relationships with a diverse set of internal and external constituencies including client executives, legal, technical, finance, support, sales and marketing experts Manage opportunity life-cycle by analysing opportunities and presenting compelling views through the deal qualification process, engaging required internal & external resources.  

Professional Attributes:

Ability to work within a highly competitive and complex environment Perseverant, 'can-do' attitude (i.e. seeking multiple alternatives to 'get the job done' when the initial approach doesn't succeed) High levels of energy, creativity and enthusiasm with a desire to work with a winning team Problem solver who is curious, passionate about results and highly customer focused. Proven ability to operate in a networked environment (matrix-model, multiple reporting/interaction-lines) Strong people/communication skills with fluent written and spoken English Excellent interpersonal & leadership acumen

Career Level - IC4

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