Configuration Management Specialist, Junior Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Local * * * **Opportunity:** Configuration Management Specialist – Junior CACI is seeking a Configuration Management Specialist – Junior to join our team to support our customer, U.S. Southern Command (USSOUTHCOM), in Guantanamo, Cuba. This position is contingent upon award of the USSOUTHCOM Cyber Information Technology Enterprise Services (SCITES). The ideal candidate will be responsible for the daily operations of the Configuration Management process and Configuration Management Database (CMDB), ensuring the accuracy, completeness, and integrity of data across the Enterprise Information Environment (EIE). **Key Responsibilities:** + Provide first-line technical support for CMDB-related issues and queries + Assist users in navigating and utilizing the CMDB effectively + Perform routine maintenance tasks to ensure optimal CMDB performance + Collaborate with the Configuration Management team to implement updates and improvements + Conduct user training sessions on CMDB tools and best practices + Monitor CMDB system health and performance, escalating complex issues when necessary + Collaborate with various IT teams to identify and document configuration items and their relationships + Manage the lifecycle of configuration items, including creation, modification, and retirement + Provide reports and analytics on configuration data to support decision-making and change management processes + Assist in data quality checks and audits to maintain CMDB accuracy + Excellent analytical and problem-solving skills + Strong attention to detail and organizational skills + Effective communication and interpersonal skills **Require** **d Qualifications** **:** + Must hold an active secret level clearance + Bachelor's degree in Information Technology, Computer Science, or related field + ITIL v4 Foundation certification + <4 years of experience in IT Service Management, preferably in Asset / Configuration Management **Preferred** **Qualifications:** + ServiceNow Certified System Administrator certification - **________________________________________________________________________________________** **What You Can Expect:** **A culture of integrity.** At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation. **An environment of trust.** CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. **A focus on continuous growth.** Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy. **Your potential is limitless.** So is ours. Learn more about CACI here. (https://careers.caci.com/global/en/life-at-caci) **________________________________________________________________________________________** **Pay Range** : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here (https://careers.caci.com/global/en/employee-benefits) . The proposed salary range for this position is: $56,000-$117,500 _CACI is_ _an Equal Opportunity Employer._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any_ _other protected characteristic._