About Evidence Action

At Evidence Action, we deliver data-driven interventions that transform lives at an unprecedented scale. We identify neglected global health issues and deploy proven solutions, forging healthier futures for generations.

Our model operationalizes leading academic research (including from Nobel-winning economists). We measure progress and outcomes at every stage to ensure we’re making a real impact for people living in poverty and suffering from preventable or treatable health issues. Operating across 9 countries, our team of 800+ has reached over 500 million people, working closely with governments to scale these interventions.

Our Deworm the World program has delivered over 2 billion treatments, significantly reducing worm prevalence and generating more than $23 billion in lifetime productivity gains.  Through Safe Water Now, we’ve saved the lives of over 15,000 children.  Our Accelerator explores untapped opportunities in global health, testing low-cost interventions with the greatest potential to save and improve lives. 

At Evidence Action, your colleagues are your greatest asset. You'll partner with high-caliber colleagues in an environment blending innovation, autonomy, and teamwork. Our team excels in disruptive thinking and believes in rolling up our sleeves to get things done. If you're looking to work flexibly and with purpose, join a team that delivers measurable change for millions.

About the Safe Water Now Program

Our flagship Dispensers for Safe Water (DSW) provides safe drinking water to over 10 million people across rural Uganda, Malawi, and Kenya. Recent evidence highlights that water treatment reduces all-cause child mortality by about 25%. Evidence Action’s designs deliver safe water at the source in rural settings through its established Dispensers for Safe Water (DSW) and newly launched In-Line Chlorination (ILC) interventions. Over the past year, we’ve more than doubled our footprint in East Africa and are exploring expansion into new countries, as well as developing an innovation agenda through our Accelerator process to develop the next generation of safe water programs.

The Role

Community Service Assistant (CSA) position is primarily field based position which plays an important role as an interface between Dispensers for Safe Water and communities served with dispensers. This position ensures sufficient and uninterrupted supply of chlorine and maintenance of the installed chlorine dispensers. This in turn enables the community to successfully access and use the dispensers throughout for improved community health.

This is a primarily field based position involving working in the field 90% of the time, maneuvering the rural setting terrain with chlorine loads on motorcycles, to distribute these to designated representatives at each chlorine dispenser.

Responsibilities

Conducting dispensers hardware service and maintenance through regular spot checks to ensure proper functioning Installing chlorine dispensers whenever necessary, in line with the organization’s protocols/specifications and guidelines. Delivering chlorine to various chlorine dispensers located at water points by use of motorcycles. Ensure safe handling and accountability of chlorine and dispenser stocks in the store/office and to the designated sites. Proper Record Keeping by completing relevant forms/documents/records that are important in inventory Engaging the target community to promote dispenser usage and handle any/all possible challenges and report the same to supervisor. Collecting all field data for program assessment and accountability, by use of smartphones Maintaining good integrity and stewardship of the Organizational assets assigned to you for work execution

Key performance Indicators

All assigned dispensers must remain functional in usable condition all the time. Maintain uninterrupted supply of chlorine to all assigned dispensers throughout the year Maintain good rapport with target community, ensuring it is well engaged and embrace the chlorine dispensers and keep using these for improved health. Program data is collected within the provided guidelines and shared with supervisor for next action The dispenser empty rates and all noted/reported dispenser issues are addressed within the stated timelines.