**Description:** Alila Villas Uluwatu is a world-renowned luxury resort celebrated for its sustainable design and commitment to exceptional guest experiences. Join our team and contribute to creating unforgettable memories in an inspiring environment. We are seeking a highly motivated and experienced a **Communication Host/Telephone Operator** is responsible for managing all incoming and outgoing calls, handling guest requests efficiently, and ensuring smooth communication between guests and different villa departments. The role requires excellent communication skills, professionalism, and a strong focus on customer service. **Qualifications:** •Prior experience as a telephone operator, front office staff, or customer service representative (preferred). •Strong verbal communication skills in English (additional languages are a plus). •Excellent phone etiquette and problem-solving skills. •Ability to multitask and work in a fast-paced environment. •Basic knowledge of hotel or villa operations. •Proficiency in computer and telecommunication systems **Primary Location:** ID-Bali-Uluwatu **Organization:** Alila Villas Uluwatu **Job Level:** Full-time **Job:** Guest Service Operations **Req ID:** ULU000206 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.