Primary Function / Primary Goals / Objectives（主な役割／目標／目的）

The primary function of Commercial Operations Manager is to enhance, optimize and maintain commercial operation processes, continuously improving productivity to drive  business growth and gross margin improvement.

Core Job Responsibilities / Accountability / Scope（主な職務／責任／範囲）

Drive the following activities under the guidance of Commercial Director:

Streamline administrative tasks for Sales team (e.g. reporting, OEC related application handling and tracking) to eliminate inefficiencies and enhance the productivity.​Rebuild the Veeva CRM to leverage customer data/activity logs and enable salesforce automation.​Define the FSL selling process and visualize progress to enhance sales execution. ​Manage VPC tracking to monitor and accelerate new patients acquisition.​Establish pricing and portfolio tactics and plan to improve gross margin.​Translate the Consumption Model into business questions to facilitate commercial decision-making.Identify financial impact of commercial initiatives, acting as a liaison between sales, marketing and finance.

Required Skills and Competencies（必要とされるスキルおよびコンピテンシー）

Strong business acumenStrategic thinkingAnalytical skillsExcellent problem solvingDrive for results in an ambiguous environmentAutonomous worker with strong accountabilityAbility to manage projects in a cross-functional context with excellent knowledge of project managementOutstanding team working with proactive attitude and communication skillsFlexible, open, honest mindset and attitudeWritten and verbal communication in English and Japanese

Education Required（必要とされる知識および教育レベル）

Bachelor’s degree or equivalentMaster’s degree - preferred

Experience / Knowledge / Certification Required（必要とされる経験・知識・資格）

4-6 years of experience of corporate strategy, commercial operations or management consultingSolid understanding of medical device business in JapanProven track record of strategy development and execution.Proven track record of project management