Job Title

Main Responsibilities:

Manage a portfolio of customer accounts and provide support related to invoices and payments for an assigned territory.

Respond to customer requests by providing invoice copies, contracts, and other documentation to facilitate timely payments.

Provide requested data to clients and internal departments, such as account summaries and documentation.

Identify and reduce open  credits

Follow up with clients regarding outstanding payments, reconcile discrepancies, and request corrective actions to reduce aging and improve cash flow.

Process monthly Dunning letters

Liaise with third-party collection agencies by placing accounts for collection, sharing required documentation, and validating agency invoices for accuracy.

About the Ideal Candidate:

Previous relevant experience in a finance or collections role.

Proficient in Microsoft Excel, Word, and Outlook.

Experienced in using accounting systems such as SAP (S4HANA) and Salesforce.

Proficient in English, with additional European languages (Italian or German preferred) considered a plus.

Ability to analyze reports and summarize findings.

Well-organized, with strong problem-solving skills and a collaborative mindset.

Comfortable working with numerical data.

What we can offer you

💰 A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including bonus, equity, pension plan, travel, life and healthcare insurance, as well as lunch and transport allowance and other benefits.

🌎 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

🎓 Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.

🤗 A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.

🌟 A flexible hybrid working model - We want our employees to do their best work, however it works best for them (50% from home / 50% from office)

🌈 A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.

📈 A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

🎯 A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.  

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.