About this opportunity:

We are seeking a detail-oriented CoE SF Admin to join our HR operations team. In this role, you will be responsible for managing employee requests, optimizing HR processes, and ensuring seamless organizational management. You will play a crucial role in supporting employees globally, resolving issues, and collaborating with various departments to improve HR operations.

What you will do:

Actively understand and address employee requests through effective communication and problem-solving.

Analyze HR processes and workflows to identify gaps or exceptions.

Provide clear explanations for pending or unprocessed requests.

Assist employees worldwide in resolving HR-related issues and follow up with relevant teams.

Manage and deliver ongoing HR projects within defined scope, budget, and timelines.

Collaborate with cross-functional teams to ensure employee and business objectives are met.

Identify areas for process improvement and implement solutions to enhance efficiency.

Establish and maintain strong relationships with internal and external stakeholders.

The skills you bring:

Bachelor’s degree in Human Resources, Business Administration, or a related field.

Minimum of 3+ years of experience in HR, with a focus on organizational restructuring and change management.

Hands-on experience with SuccessFactors (SF) and HRMS.

Strong understanding of HR processes and operational best practices.

Excellent communication, interpersonal, and conflict resolution skills.

Experience in HR data analysis and HR metrics.

Prior experience in Organizational Management Specialist (OMS) roles is a plus.

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
 
What happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city: India (IN) || Gurgaon

Req ID: 764411