Cluster Director of Sales & Marketing
kempinski
Cluster Director of Sales & Marketing
DescriptionExecutive in charge of reaching the targeted goals as defined in the Sales & Marketing Plan. Responsible for orienting and following up to materialise the budgeted revenues of respective segments through existing clientele and key prospects.
Key Responsibilities\nSupervise preparations and definition of the Sales & Marketing Plan and manual for the department and participate in setting up the sales & marketing policies, procedures and objectives.\nDetermine the corporate/travel trade marketing and sales strategy related to pricing and promoting to meet the objectives outlined in the Sales & Marketing Plan.\nClearly understand and communicate the Corporate and Regional Strategic Sales Objectives to the Sales & Marketing team.\nHandle budgets for miscellaneous sales activities and promotions.\nFollow the sales and marketing results (accounts’ room night productivity, revenue, etc.) and propose corrective actions if needed.\nMaintain and maximize the utilization of all automated sales and reservations systems involved with group business.\nSupervise the existence of an efficient follow-up on all leads to maintain a good relationship and generate group/individual leads for the hotel.\nMaintain permanent files for all corporate, group and travel trade account with strong room/night potential.\nThrough various tools (e.g. media, social events, gatherings with competition etc.), explore economical data, new developments in certain companies’ structures, new assignments, industrial complexes, new business centers, new projects which all could be of interest and benefit of the hotel and distribute this information to relevant staff.\nKeep close follow up on developments of the competitor hotels (occupancy, structural alterations, renovation, special campaigns, rate promotions, marketing efforts, theme events etc.). Also explore and compare corporate traffic amongst the competition.\nPropose ideas for promotional materials to be distributed during sales calls, international trade shows and for other promotional activities.\nSupervise (and handle when necessary) the group and individual reservation requests. Follow-up the progress of the booked business.\nCollaborate with all local and overseas customers, make personal calls to accounts and trace potential customers.\nMaintain a fair account distribution amongst the sales employees who will be responsible to manage (visit, handling complaints, update information and follow up) their own account group.\nCascade all relevant key information to the Sales & Marketing team.\n
Job RequirementsEDUCATION: Bachelor’s or similar degree from an accredited college or university with major work in Tourism/Hotel Management as well as sound training and education in the international luxury hotel business managementEXPERIENCE:\nAt least five years of experience as S&M Manager or DOSM\nInternational experience in comparative positions\nSound training in various departments in international luxury hotels\nLANGUAGE: \nAbility to work and communicate in a multinational environment\nEnglish – excellent oral and written skills\nCroatian & Slovenian – advantage\nAdditional language - beneficial\n\nCOMPETENCIES: Include the skills the candidate must have to fill this position:\nAnalytical thinking\nVery good executive competence\nAbility to motivate and supervise our employees\nAdministration skills\nPlanning and organizational skills\n
About KempinskiFounded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.
Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.
For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.
In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
Application Deadline: 31 May 2025
Department: Sales & Marketing
Employment Type: Permanent - Full Time
Location: Croatia - Savudrija
Reporting To: GM
DescriptionExecutive in charge of reaching the targeted goals as defined in the Sales & Marketing Plan. Responsible for orienting and following up to materialise the budgeted revenues of respective segments through existing clientele and key prospects.
Key Responsibilities\nSupervise preparations and definition of the Sales & Marketing Plan and manual for the department and participate in setting up the sales & marketing policies, procedures and objectives.\nDetermine the corporate/travel trade marketing and sales strategy related to pricing and promoting to meet the objectives outlined in the Sales & Marketing Plan.\nClearly understand and communicate the Corporate and Regional Strategic Sales Objectives to the Sales & Marketing team.\nHandle budgets for miscellaneous sales activities and promotions.\nFollow the sales and marketing results (accounts’ room night productivity, revenue, etc.) and propose corrective actions if needed.\nMaintain and maximize the utilization of all automated sales and reservations systems involved with group business.\nSupervise the existence of an efficient follow-up on all leads to maintain a good relationship and generate group/individual leads for the hotel.\nMaintain permanent files for all corporate, group and travel trade account with strong room/night potential.\nThrough various tools (e.g. media, social events, gatherings with competition etc.), explore economical data, new developments in certain companies’ structures, new assignments, industrial complexes, new business centers, new projects which all could be of interest and benefit of the hotel and distribute this information to relevant staff.\nKeep close follow up on developments of the competitor hotels (occupancy, structural alterations, renovation, special campaigns, rate promotions, marketing efforts, theme events etc.). Also explore and compare corporate traffic amongst the competition.\nPropose ideas for promotional materials to be distributed during sales calls, international trade shows and for other promotional activities.\nSupervise (and handle when necessary) the group and individual reservation requests. Follow-up the progress of the booked business.\nCollaborate with all local and overseas customers, make personal calls to accounts and trace potential customers.\nMaintain a fair account distribution amongst the sales employees who will be responsible to manage (visit, handling complaints, update information and follow up) their own account group.\nCascade all relevant key information to the Sales & Marketing team.\n
Job RequirementsEDUCATION: Bachelor’s or similar degree from an accredited college or university with major work in Tourism/Hotel Management as well as sound training and education in the international luxury hotel business managementEXPERIENCE:\nAt least five years of experience as S&M Manager or DOSM\nInternational experience in comparative positions\nSound training in various departments in international luxury hotels\nLANGUAGE: \nAbility to work and communicate in a multinational environment\nEnglish – excellent oral and written skills\nCroatian & Slovenian – advantage\nAdditional language - beneficial\n\nCOMPETENCIES: Include the skills the candidate must have to fill this position:\nAnalytical thinking\nVery good executive competence\nAbility to motivate and supervise our employees\nAdministration skills\nPlanning and organizational skills\n
About KempinskiFounded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.
Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.
For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.
In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
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