Aligned to a territory and working together with Sales and Account Cloud Engineers (ACEs), the Cloud Adoption Manager will primary focus on the post-booking side of our customer’s lifecycle, ensuring a successful and sustainable cloud consumption growth.

Does this pique your interest? If so, we hope to meet you! 

To fulfill the role of a CAM we are looking for individuals matching the following profile:

Proven experience in Tech Cloud engineering roles with a track record of successful customer engagements.

Passionate about Technology with Breadth and Depth knowledge

Certified on OCI (or equivalent certifications from competition) – minimum OCI Foundations Associate level Solid understanding of competitive landscape – hands-on experience with AWS, GCP or Azure is a plus

IT Market Literacy - able to advise on technology standard methodologies by understanding the Cloud market trends and their impact on various industries

High Energy and social skills

Focus on Customer Centricity: Always looking to anticipate customer needs and offer the most relevant advice, education or standard methodology. Enjoys customer success 

Communication - Excellent communication and presentation skills with high degree of comfort speaking across all levels of management and IT roles Project Management - It is knowledgeable of the most common PM methodologies and tools (ie. Prince2) Focused on results to improve problem resolution & escalation management Possesses strong listening and coordination skills to comprehend customer’s issues, and work to resolve them. If vital, engage other teams to ensure successful and speedy resolution Analytical problem solver with keen problem-solving abilities, strong task planning and delegation skills. Is Pro-active and demonstrates lateral thinking Ability to identify and handle escalations

Customer Lifecycle awareness

Able to understand the customers’ existing IT landscape, business requirements and their definition of success. Position Oracle as a business partner by delivering value to functional through executive levels

Commercial business understanding 

Partners with Sales, Account Cloud Engineers, Domain Specialist, Workload Architects and LIFT teams to ensure customer success and predictable and sustainable consumption growth increasing forecast accuracy

Collaboration skills

Standout colleague with great networking abilities Ability to work in (virtual) teams. To get a specific job done often requires working across various regions, cultures and LoBs Strong understanding of the entire TCE ecosystem (and beyond) and how each team contributes to the customer success

Agent of Change, driving creative and new customer engagements to convert our customers on the best cloud advocates!