Role Overview:

Objective: This role is critical to driving success for a highly transformative business initiative, requiring a proactive and client-focused renewal sales approach. Maximize adoption of Oracle solutions and identify opportunities for product expansion through high-value client relationships.

Key Responsibilities:

Strategic Initiative Support:  This pivotal role supports a strategic business initiative for our top Hospitality client, focusing on transformative motions for the customer. Client and Renewal Management: Oversee approximately 400 clients and manage around 1000 renewals annually, ensuring seamless processes and high client retention rates. Client Satisfaction: Maintain a high level of client satisfaction by acting as a liaison between clients and Oracle’s internal operations, ensuring clear communication and swift resolution of issues. Opportunity Identification:** Identify and drive product expansion and upsell opportunities to enhance client value and Oracle's market position.

Role Characteristics:

Duties and tasks are standard with some variation. Completes responsibilities largely independently within defined policies and procedures.

Qualifications:

3 to 5 years of professional experience, preferably with demonstrated implementation or client-facing relationship experience. Understanding of various technical architectures and operating systems. Industry experience is desired and highly advantageous.

Career Level - IC2