Columbus, OH, 43201, USA
1 day ago
Chargeback Analyst - Columbus, OH
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries. **About Abbott** Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology. **Working at Abbott** At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to: + Career development with an international company where you can grow the career you dream of . + An excellent retirement savings plan with high employer contribution + Tuition reimbursement, the Freedom 2 Save (https://www.abbott.com/corpnewsroom/strategy-and-strength/tackling-student-debt-for-our-employees.html) student debt program and FreeU (https://www.abbott.com/corpnewsroom/strategy-and-strength/college-degree-for-free-its-possible-with-freeu.html) education benefit - an affordable and convenient path to getting a bachelor’s degree. + A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. + A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists. **The Opportunity** This position works out of our **Columbus, OH** location in the Nutrition Division. Our nutrition business develops science-based nutrition products for people of all ages, from helping babies and children grow, to keeping adult bodies strong and active. Millions of people around the world count on our leading brands – including Similac®, PediaSure®, Pedialyte®, Ensure®, Protality® and Glucerna®– to help get the nutrients they need to live their healthiest life. This position will support the Chargeback and Sales Tracings operations for the Therapeutic Nutrition and Pediatric Nutrition business units. The Chargeback Analyst accurately and timely processes sales data received from distributors which is used broadly across the organization for sales reporting and monitoring market trends. The candidate must demonstrate broad business acumen and strategic thinking as it relates to contracting, financial, customer types and market concepts. Through the Chargeback process, the Analysts support overall market segment business objectives. The Chargeback Analyst performs research, initiates end user account set up requests, verifies price eligibility and establishes data cross references to ensure the accurate flow of data with our distributor partners. The Analyst analyzes and processes data for paying Chargeback rebates and posting sales tracings. They independently identify and communicate Chargeback/Tracings variances or discrepancy issues to their distributor accounts and collaborates with Accounts Receivable and Sales Analysis to assist in data resolution efforts. This role collaborates with other areas impacted downstream such as the Commercial Operations Contracting Teams, Fraud and Abuse, and the Field Sales Force to ensure price integrity in the marketplace. They perform core job functions independently and add subject matter expertise through participation in collaborative cross functional project initiatives and teams. They lead customer calls with their distributor partners to verify and validate information. **What You’ll Work On** + Responsible for complex accounts, business processes and resolving system issues. + Builds solid relationship with distributor base and can overcome challenges through partnerships and in-depth understanding of customer capabilities and industry standards. + Oversees distributors with up-front deductions and actively evaluates and reconciles AR disputes. + Generates and maintains sales/metrics reports, forecasts, and models and presents findings and recommendations to Leadership. + Able to run and create queries in Power BI to support analysis and projects. + Interacts with and recognizes/considers the impact of process/system/account changes to other AN departments. + Leads departmental training initiatives. + Proactively collaborates with customers, CSO, and Commercial Operations on product/pricing/membership loads to ensure accuracy and monitor pull through. + Advises and provides education to customers and Field Sales Force on electronic capabilities (EDI & e-Abbott), new distributor setup and ensures in-depth understanding and resolution of issues. + Actively participates on cross-functional teams within Commercial Operations on process improvement initiatives and making recommendations for solutions. **Required Qualifications** + Bachelor's Degree and 4+ years of experience or 8 years relevant experience. + Serves as a source of guidance and direction for others. + Strong work ethic, self-motivated and internally driven. + Has a solid understanding of Billback/Tracings and market concepts, and has applied them practically, and with effectiveness. + Strong Analytical skills and the ability to breakdown complex issues into workable solutions. + Flexibility in shifting priorities due to changing environment and ability to work in a team environment are essential in this role; ability to multitask is required as the business demands are not predictable. + Advanced user of Microsoft Office (Excel, Word and PowerPoint) is required. + Attention to detail is critical. Apply Now (https://www.jobs.abbott/us/en) Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity. Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott, and on Twitter @AbbottNews. The base pay for this position is $60,000.00 – $120,000.00. In specific locations, the pay range may vary from the range posted. An Equal Opportunity Employer Abbot welcomes and encourages diversity in our workforce. We provide reasonable accommodation to qualified individuals with disabilities. To request accommodation, please call 224-667-4913 or email corpjat@abbott.com
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