Job Title

Change Management Lead - Senior Manager

Business Process Innovation is a new team and capability positioned at the heart of Amadeus Digital Transformation, aiming to significantly impact the design, deployment, and monitoring of Amadeus core processes.

We are seeking a Change Management Lead to join our brand-new team at Amadeus. The team is composed of change agents, ensuring a high level of expertise and effectiveness in managing change. This leading role will be instrumental in driving change within the organization, focusing on business process improvements, employee experience, and new ways of working.

In this role, you’ll:

Guide and support a team of change agents, providing direction, development opportunities, and fostering effective collaboration.Facilitate the adoption of new technologies and processes, ensuring a smooth transition and addressing concerns constructively.Advocate for innovative ways of working and promote a balanced approach to automation.Enable the organization to embrace change and adopt new ways of working.Collaborate with diverse stakeholders to understand their needs and concerns and develop tailored change management plans.

About the ideal candidate:

Experience in change management and business process improvements.Ability to engage frequently with leadership and team members to align change initiatives with strategic goals and secure support.Dedicated customer focus, ensuring that all change initiatives enhance the customer experience and meet customer needs.Focus on improving the employee experience, ensuring that change initiatives are designed to support employee engagement, satisfaction, and productivity.Develop and implement change management strategies using the ADKAR framework and best practices in knowledge management.

What we can offer you:

A critical mission and purpose - At Amadeus, you'll power the future of travel with a critical mission and extraordinary purpose.A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, from on-the-job training to formal activities, and daily interactions.A caring environment – Amadeus fosters a caring environment that supports both professional growth and personal well-being.A complete rewards offer - Amadeus provides attractive compensation packages, including salary, bonus, caregiving, and health benefits.A flexible working model - Embrace our flexible working model, enabling you to excel wherever and however you work best.A diverse, equitable, and inclusive community – We are committed to enabling each employee to reach their full potential by fostering a culture of belonging and fair treatment.A Reliable Company - Trust and reliability are fundamental to shaping our relationships with customers, partners, and employees.

Application process

The application process is easy and fast. Create your candidate profile manually or upload your CV/Resumé. Are you the one we’re looking for? Apply now!

Would you like any further refinements or additional suggestions?

Diversity & Inclusion

Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or physical disability status, or any other protected federal, state, or local status unrelated to performance of work involved.

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