Glendale, AZ, US
1 day ago
Case Management Intern- Survivors of Torture

SCOPE OF WORK:  

The Coordinator SOT Intern on the Safety & Wellness Team provides coordination support to survivors of torture, victims of crime, victims of human trafficking and asylum-seeking families living in Arizona. They will work closely with the program caseworkers and Wellness Team to provide culturally competent, comprehensive services to refugee, foreign national, and immigrant survivors of war, violence, displacement, and trauma. As well as learn how to provide trauma-informed, person-centered, strengths-based services that promote health and safety, inspire confidence, respects choice, and assists survivors towards self-determination as they become active members of their community. 

 

RESPONSIBILITIES:  
Under the supervision of the Survivors of Services Manager and SOT Asylum Navigator, interns will assist with the following: 

Learn how to provide trauma informed and victim centered services to vulnerable refugees and immigrants that have experienced significant trauma;  

Provide direct service to clients through one-on-one interactions (in office and home visits); 

Provide training for the clients including cultural orientation, transportation, life skills, job readiness training, banking, budgeting classes and client rights and responsibilities; 

Assist clients with connecting to community resources (including: food banks, libraries, shelters, etc.); 

Coordinate individual appointment logistics with health or social providers; 

Provide transportation for client appointments, as needed; 

Collaborate with IRC staff and community partners to enhance activities and supplement services to clients; 

Assist with facilitating psycho-social support groups when needed; 

Research other community resources and continue to expand the resource lists; 

Document all activities in case notes and send weekly client reports; 

Input client data in tracking systems;  

Other relevant program support duties, as assigned. 

 

 

LEARNING OBJECTIVES:  

Understand Humanitarian Crisis Response and Recovery 

Learn Humanitarian Policy and Advocacy  

Strengthen Cultural Competence in Crisis Response 

Develop Practical Problem-Solving and Critical Thinking Skills 

Client Assessment and Case Management 

Cultural Competence and Ethical Decision-Making 

Communication Skills 

Professional Development and Self-Care 

Community Engagement and Advocacy 

 

 

REQUIREMENTS: 

Cultural competency & consideration 

Excellent written & verbal skills 

Proficient with Excel & other Microsoft Office applications 

Self-starter, ability to complete projects with minimal supervision 

Access to reliable, insured vehicle 

Interest in public health, social work, or international studies preferred, but not required 

Computer literacy, data base experience preferred 

Ability to take initiative and work independently 

Empathy and open mindedness across-cultural environment 

Strong organizational skills 

Must be comfortable working with varied communities and Asylum Seekers 

Level One Fingerprint Clearance 

Covid-19 vaccination proof 

Ability to pass IRC background check 

 

Note: This is an unpaid internship, must commit to between 10-15 hours a week for a 3 month minimum. Internship hours can only be completed between Mon- Friday 9- 5 pm. 

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