Nokia of America Corporation, Care Senior Support Engineer (Multiple Positions), Dallas, TX. 

Must have a Bachelor’s degree or foreign equivalent in Computer Systems, Engineering, Telecommunications, Information Systems or a related field, and 5 years of post-bachelor’s progressive related work experience. Or a Master’s degree or foreign equivalent in Computer Systems, Engineering, Telecommunications, Information Systems or a related field, and 3 years of related work experience.

 

Of the required experience, must have 3 years of experience with the following: 

Core Network Elements and 5G Architectures;  Subscriber Data Network architecture, including standards and products;  Cloud environments: Openstack or Kubernetes; and Troubleshooting tools and processes.

Employer will accept any suitable combination of education, training, or experience. 

 

Interested applicants should email their CV to us.jobs@nokia.com & specify Requisition #TX25-2400492 in the subject line.

If offered employment, must have legal right to work in the U.S. EOE.

Nokia of America Corporation offers a comprehensive compensation and benefits package.

Provide technical support for customer networks, overall performance of the Subscriber Data Management (SDM) products and supporting customers for end-to-end support.  Participate in 24/7 emergency on-call support, provide proactive maintenance service support and delivery, support change management service delivery, and organize and participate in pilot and rollout upgrades and patch installations.  Assist with new technology support and service deployment, provide technical answers, share technical information and provide competence transfer.  Consult with customers regarding optimization, planning and feature activations.  Analyze, develop and implement concepts and solutions as a subject matter expert. #LI-DNI

 

Domestic travel required up to 10%.

International travel required up to 5%.

Telecommuting from a location within commuting distance of Dallas, Texas may be permitted.