**Description:** You will be responsible for providing an excellent and consistent level of service to your customers.The Captain - Room Service is responsible for the efficient delivery of food and beverage services to guest rooms, in line with Hyatt International standards, ensuring maximum guest satisfaction, maximizing revenue and maintaining food quality and hygiene standards. **Qualifications:** + Due to work permit restrictions, this position is only open for Malaysian Citizens and Permanent Residents of Malaysia. + Ideally with a university degree/diploma in Hospitality/Tourism management. + Work experience in Room Service/F&B Outlet in the hotel/restaurant industry is preferred. + Good customer service, communications and interpersonal skills are essential. **Primary Location:** MY-10-Kuala Lumpur **Organization:** Park Hyatt Kuala Lumpur **Job Level:** Full-time **Job:** Food and Beverage **Req ID:** KUA002787 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.