At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where ,Health for all, Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining ‘impossible’. There are so many reasons to join us. If you’re hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there’s only one choice.

 

Business Support Senior Associate (English&German) 

 

Job purpose:
 

Support manager(s) and execute administrative tasks with a high level of pro-activity and complexity according to process and company values (DSO principles), contribution to process improvements and trainings.

 

What you do:
 

Direct cooperation with manager/s, providing business support and executing requests with a high level of complexity according to process documentation*Understand, monitor and take proper action regarding KPIsSupport, follow-up, escalate and seek for solutions of identified issues accross teamsPropose and contribute to process improvements and identify process exceptions. Update official process documentationPrepare and conduct internal trainings (process and tools related) in form of 1:1 workshadowing or/and group trainingsOrganise and participate in problem solving groupsPeer advice and support to the team in daily tasksSupport TL, experts and the team in operational topics, follow-up on issues/escalationsPreparation and creation of training material (internal)                                 Provide knowledge transfers and trainings to new hires

Who you are:
 

Have an advanced knowledge of the relevant IT systems (ex. SmartBuy, Concur)Understanding of the main and related Business Support processes Proven professional experience (4-8 years) in the respective positionExperience in Shared Service Center Set-up (as an advantage)Ability to use Microsoft Office 365 on advanced levelEnglish at least C1, fluent in written and spoken; as a second language German would be an advantageStrong communication skills with stakeholders of all levelsAbility to work independently and to work collaboratively within a teamAbility to operate in a highly intercultural environmentExtraordinary customer service skillsDedication and accuracyOrganizational skills, motivation and eagerness to learnFlexibility in accepting new challenges (e.g. transitions, projects)Strong interpersonal and problem-solving skills required for investigating, responding and solving stakeholder issueProactive attitudeAbility to plan ahead and work adequately to meet tight deadlinesAbility to moderate remote and onsite meetings&events  YOUR APPLICATION   

Bayer welcomes applications from all individuals, regardless of race, national origin, gender, age, physical characteristics, social origin, disability, union membership, religion, family status, pregnancy, sexual orientation, gender identity, gender expression or any unlawful criterion under applicable law. We are committed to treating all applicants fairly and avoiding discrimination.

Bayer is committed to providing access and reasonable accommodations in its application process for individuals with disabilities and encourages applicants with disabilities to request any needed accommodation(s) using the contact information below. 

Bayer offers the possibility of working in a hybrid model. We know how important work-life balance is, so our employees can work from home, from the office or combine both work environments. The possibilities of using the hybrid model are each time discussed with the manager.
 

     Location:Poland : Pomorskie : Gdańsk    Division:Enabling Functions   Reference Code:832830   

 

 

Location:

Poland : Pomorskie : Gdańsk  

 

Division:

Enabling Functions 

 

Reference Code:

832830