**POSITION SUMMARY** The Pharmacy Benefit Services (PBS), Operations Business Product Owner (BPO) serves as the key interface and liaison between the business sponsor, or client and technology counterparts to advance high ROI/efficiency, division-wide and enterprise-wide initiatives. This individual would have responsibility for the accuracy and comprehensiveness of business requirements of new and modified business applications and/or products. The Business Product Owner serves as the interface to the Technical Product Owners (TPO) for business applications, product or client requests to contribute to business requirements for new and existing systems from ideation through production and project oversight. They will participate heavily in: o the extraction of requirements from business sources o discussions with technical resources on business intent and requirements o skills to discuss, if not influence, technical design of associated applications o the ability to guide technical support **PRIMARY FUNCTION** + Participate in defining business requirements with business sponsors, TPO and System Engineering teams for new and modified business applications, product, or client requests + Accountable for the business relationship management with business stakeholders and will work closely with those persons to scope and shape IT project intent that advance business value driven strategies. + Help define business / client intent, manage the intake of work, transform intakes into IT solutions, support IT project delivery, and ensure that the business / client intent are met. + Interprets existing procedures to solve problems independently. + Understand key business performance indicators that impact assigned areas, and will understand, manage and monitor IT activities that impact these KPIs. + Document business processes and procedures as needed. + Conduct data quality assessments and aid in cleanup efforts in project tracking. + Drive conversations with business stakeholders and IT teams, partner with the Delivery Manager to define and track key deliverable dates, gather status, and provide updates to leadership. + Communicates project status and escalates issues as needed. + Facilitates issues resolution in collaboration with leadership, technology and internal operational areas. + Represent team in portfolio prioritization discussions for each supported business team. + Prioritize and manage workload and meet project deadlines. ​ **KEY QUALIFICATIONS** + High school diploma or GED required + Bachelor’s degree preferred + 5 years experience with program management or product owner preferred + Knowledge of agile methodology preferred + Ability to work with high talent teams in local and remote locations. + Business aptitude and able to quickly learn and absorb business context and business processes and translate to IT. + Conceptual knowledge of application development, procedures and practices. + Working knowledge of Microsoft application software (i.e., Word, Excel and Visio). + Proven organizational skills with the ability to develop a detailed work plan to ensure project success. + Possess excellent written and verbal communication skills. + Strong requirements elicitation and conflict resolution skills. + Ability to work in a fast-paced environment, handling multiple priorities. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 94,400 - 157,400 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group . **About The Cigna Group** Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. _Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._ _If you require reasonable accommodation in completing the online application process, please email:_ _SeeYourself@cigna.com_ _for support. Do not email_ _SeeYourself@cigna.com_ _for an update on your application or to provide your resume as you will not receive a response._ _The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._ _Qualified applicants with criminal histories will be considered for employment in a manner_ _consistent with all federal, state and local ordinances._