About the Role
Oracle is building a dynamic customer benchmarking and data analysis program, as part of Engagement Services, within Global Revenue Operations. The Business Analyst will be responsible for developing and building out a programmatic approach to benchmarking, data sourcing and related content creation across the organization, focusing on making relevant data available at all stages of customer engagement. The program will support the Applications and OCI solution areas and focus on analyses and content that can be leveraged globally. This role will work closely with Business Value Services, RFx, sales, marketing, finance and other parts of the Oracle ecosystem.
Career Level – IC3/4
Location – Romania
What will this Role entail:
The role will include, but not be limited to:
Use case development:
Development of a comprehensive set of use cases, with partnering teams, where data elements can be leveraged Collaborate with the regions and corporate on data needs and sources Collection, curation and analysis of data and content related to competitors and Oracle’s success selling against those competitorsDevelopment of processes related to data taxonomy, partnering with regional and global teams and data collection cadences
Data management procedures:
Development and maintenance of Oracle specific improvement benchmarking through value realization activities, customer validated business cases and 3rd party research Initiate the process of benchmarking through product telemetry Optimization of 3rd party data sources contracted by Oracle (e.g. D&B, APQC, etc.) Development of a central repository for data sourcing Identify gaps in benchmarking and data source needsProgram Governance:
Develop and manage pilot programs/ use cases Coordinate roll out across sales systems Report on program effectiveness and link to all-bound funnel reportingSupport for the development of GTM facing services, tools and content, in particular the development of new tools and service offerings
Evangelize benchmarks and use cases across sales and marketing teams
On an as-needed basis, support analytics needs across the organization
Desired ability and experience:
Experience and Education:
8+ years of experience in business analysis, market research, value services, or consulting in technology companies. Bachelor's degree in Business, Economics, Marketing, Statistics, or a related field; advanced degree highly desirable
Analytical Skills:
Ability to effectively gather, analyze, synthesize, and develop quantitative and qualitative analyses. Advanced knowledge of Excel and other analytics tools a plus. Technology Market Knowledge: Familiarity with the Saas software and Cloud Technology markets.
What sets you apart:
Communication Skills:
Strong writing and presentation skills. Experience working directly with sales representatives and customers in sales environments Ability to effectively present findings and insights to key stakeholders.Strategic Decision-Making:
Track record of utilizing data to inform strategic decisions.Work Skills:
Able to work with minimal supervision and effectively multi-task competing demands in a fast-paced environment. Ability to work independently and collaboratively with cross-functional teams.Career Level - IC3