Buffet Steward - BECSEA

Department: Restaurant

Employment Type: Fixed Term Contract

Location: South Africa - BECSEA

Reporting To: Asst Restaurant Manager

DescriptionBy applying to this position, your application will be submitted to Blue Ensign, one of Princess Cruises official Hiring Partners based in South Africa. A recruiter from Blue Ensign will contact you soon if your qualifications align with our requirements for this position. As the world's leading cruise line, we understand that our guests have high expectations of us, and we have high expectations of our team members.We appreciate your patience as we carefully review each candidate.  Set a course for adventure with Princess Cruises! The employer of choice in the cruise industry, our fleet of Love Boats offer exceptional facilities and extensive professional development and recreational programs for our valued teammates who hail from more than 60 countries around the globe.  An iconic brand beloved by millions, we love people who love what they do and work together to help our guests create a lifetime of wonderful memories while providing friendly, attentive and authentic service like only Princess can.  As a member of the Princess Family, you’ll enjoy a truly adventurous career with excellent incentives, unlimited opportunities for growth, and ports of call that will leave you breathless.

Key Responsibilities Provides a positive dining experience for every guest by always applying the Brand and Service Excellence standards by courteously assisting guests during food and beverage service. Ensures proper set-up and presentation of the assigned service area and maintains and restocks the assigned service area in accordance with company standards.  Delivers food and beverages service as requested, in a timely manner, in the correct order and answers questions about menu items, ingredients, and preparation. Ensures that service procedures are followed during meal times, including clearing and cleaning tables in accordance with brand standards. Demonstrates to each guest that their satisfaction is our top priority by promptly acknowledging every request, immediately reporting issues to management as appropriate, responding promptly and effectively to resolve any service request or concern, and following up to ensure guest satisfaction. 

Skills, Knowledge & Expertise Minimum of one year fine dining experience as a Waiter and Jr. Waiter. Cruise ship experience in a similar role is preferred but not required. Alternatively, candidates must have experience in a large hotel/resort. Good knowledge of fine dining service standards and international cuisine. Basic knowledge of wine is also required. Fluent in English, both verbal and written. Understanding of the fundamentals of guest service and the ability and willingness to provide outstanding service to our guests. Motivation to excel in all aspects of the role.  Personable communicator with excellent social skills and a warm, friendly and caring personality.  Ability to consistently surprise and delight guests throughout their cruise experience.  Commitment to establishing and maintaining courteous and professional working relationships in a diverse cultural environment.

BenefitsPrincess Cruises offers many benefits. This position is afforded comfortable, double cabin accommodations, meals, exceptional amenities, and extensive learning and recreational programs available to all our teammates. 

Regardless of the rank or role, we are all one Princess team. Princess Cruises is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.