Job Title
Billing Analyst (Cantonese)Purpose of the role
Your objectives are to prepare, carry out, and monitor automated and manual billing and collection processes for Amadeus markets focusing on Hong Kong and China ACO. To apply new requirements, identify problems, analyze and solve them. You are the responsible connection between the local customers and business partners, as well as other business units and the central team for OTC activities.
In this role you'll
You perform independently operational OTC activities for Amadeus products and services.
You closely work together with other colleagues in a team on the support and execution of the OTC processes.
You are a business partner for our internal departments, our management, and customers, providing support and advice for all billing and collection-related topics.
You collaborate with other units in Amadeus and provide input on the evolution of OTC-related processes.
You are motivated to work on local and international projects.
About the ideal candidate
Background in Accounting & Finance or relevant experience in Business Administration / Finance.
You have at least 2 years' work experience in a similar position.
You have knowledge in the Billing and Collection Process and have experience in providing Customer Service both in speaking and writing.
Experience working with a multinational company is beneficial.
You have the ability to review and comprehend contractual terms, experience in problem-solving skills, and have good customer focus & accountability.
You have effective written and oral communication skills in English and Cantonese, both internal and customer-facing.
You like to work in a multinational environment (working with offshore counterparts), being highly self-motivated and can collaborate effectively within a team.
Knowledge of Travel Industry is beneficial, Knowledge in basic Accounting and Excel formulas.
Open to work in a hybrid set-up.
Diversity & Inclusion
Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.